Atlassian
Atlassian provides tools to help every team unleash their full potential.
San Francisco, CA, USA
Remote

Lead Content Designer

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Employer Provided Salary: $174,300-$280,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Your future team
We're looking for a Lead Content Designer to join the Atlassian Intelligence (AI) Program Team. The Atlassian Intelligence Program involves both a centralized cross-functional business and federated product delivery teams; with the mission of accelerating the next generation of AI features to our customers. You'll be the Content Design craft lead as part of the AI Leadership Team (LT) at Atlassian responsible for elevating AI content design experiences across the organization, working with product design teams and leadership to create and deliver a strategic design vision for next gen AI at Atlassian.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $210,000 - $280,000
Zone B: $189,000 - $252,000
Zone C: $174,300 - $232,400
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
In this role, you will:

  • Lead the strategic vision and content design outcomes which provide a clear direction for our customer experiences across the AI landscape
  • Apply your systems thinking and ability to understand complex relationships between various products, channels, features to drive better content design outcomes
  • Have a strong skillset in content strategy, content operations and visual communications which enables you to communicate your work for influence and impact
  • Drive design reviews, design crits and be the content design craft leader to coach other designers to ensure consistent and cohesive AI experiences
  • Partner with leadership, stakeholders, cross-functional team members to create a unified content design view of AI capabilities across Atlassian
  • Drive content research to evaluate AI content patterns, and insights into language and approach
  • Lead design projects from creation to execution and be responsible tying back to customer value delivery and outcomes
  • Identify success metrics ensuring design solutions continue to deliver customer value
  • Identify content design opportunities to enhance our products and accelerate AI and search experiences at Atlassian
  • Collaborate with some of the industry's smartest (and nicest) people. You'll work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work


Your background:

  • 10+ years of content design experience designing complex or enterprise-level software
  • Experience in creating and delivering content strategy org wide which impact multiple delivery teams
  • Experience in end-to-end content design outcomes and impactful solutions to challenging problems
  • Passion for story-telling, the ability to bring design direction to life with compelling narrative
  • Experience balancing customer needs with business goals, market viability, and technical feasibility
  • Facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, solicit and synthesize feedback, and facilitate design discussions that lead company wide outcomes and positively influence future delivery roadmaps.
  • Experience in design systems, the ability to identify common content patterns and frameworks required to support a wide array of customer use cases.
  • Experience measuring success with qualitative and quantitative methods
  • Experience improving process and methodology to increase product value, team velocity and accelerate adoption of new capabilities
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings range from health coverage to paid volunteer days to fitness classes.

No matter where you're working from, we want to ensure you're set up for success. To support, we provide tools and generous financial support to complete an ideal workspace that suits your needs.

We're a global company and some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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