Comprehensive EyeCare Partners is one of the nation’s largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our Mission: Building the nation’s preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, while optimizing the patient experience.
Position SummaryThe Lead Clinical Research Coordinator supervises the research team in an administrative and compliance capacity while working directly with some of the best physicians in their fields to develop cutting edge treatments.
Role and Responsibilities- Under direct supervision of a physician, is responsible for enlisting, maintaining, and assuring protocol compliance for all patients in clinical trials.
- Collaborates with physician in determining eligibility of patients for clinical trials.
- Ensures site research quality by practicing compliance with Standard Operating Procedures (SOP), principles of Good Clinical Practice (GCP) and applicable federal, state, and local regulations.
- Coordinates patient care in compliance with protocol requirements. May disburse investigation drug and provide patient teaching regarding administration. Maintains investigation drug accountability.
- In collaboration with the physician, reviews patients for changes in condition, adverse events, concomitant medication use, protocol compliance, response to study drug and thoroughly documents all findings.
- Responsible for accurate and timely data collection, documentation, data entry, and reporting. Schedules and participates in monitoring and auditing activities.
- Maintains regulatory documents in accordance with SOPs and applicable regulations
- Provides a safe environment for patients, families, and clinical staff at all times through compliance with all federal, state, and professional regulatory standards as issued through OSHA and the CDC. Maintains strict patient confidentiality according to HIPAA regulations and applicable law.
- Two years’ experience in a customer facing position preferred.
- Minimum one-year experience in a medical office or similar healthcare setting that involved direct patient care.
- Familiarity to proficiency with medical office and electronic medical record software (NextGen and ModMed preferred).
- Proficiency in MS Word, Outlook, and Excel
- Strong written and verbal communication skills, with the capacity to engage effectively with individuals across all organizational tiers.
- Outstanding customer service aptitude.
- High school diploma or general educated degree (GED); some college preferred.
- Certification as a Medical Assistant, Phlebotomist preferred. Equivalent experience will be considered.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits- Generous Paid Time Off
- Medical, dental, and vision benefits
- Paid Holidays
- Company-paid life insurance
- 401(k)
- Continuing education and professional development opportunities.
- Supportive and collaborative work environment.
Skills Required
- Minimum one year of experience in a medical office or similar healthcare setting involving direct patient care
- Two years of experience in a customer-facing position
- Familiarity or proficiency with medical office and electronic medical record software
- Experience with NextGen and ModMed
- Proficiency in Microsoft Word, Outlook, and Excel
- Strong written and verbal communication skills
- Ability to engage effectively with individuals across organizational levels
- Outstanding customer service aptitude
- High school diploma or GED
- Some college education
- Certification as a Medical Assistant or Phlebotomist
- Equivalent experience to a Medical Assistant or Phlebotomist certification
What We Do
Comprehensive EyeCare Partners (CompEye) is a physician-led ophthalmic management services organization that partners with eye-care practices and physicians. It provides financial planning and analysis, compliance, legal and human-resources support, operations, practice growth, recruitment, and marketing services. Its mission is to build a leading eye-care services company while helping physicians achieve strong clinical and surgical outcomes and improving the patient experience.
