Lead-Central Services Tech

Posted Yesterday
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Jacksonville, FL, USA
In-Office
Junior
Healthtech
The Role
Lead Central Services Tech oversees daily workflow, trains staff, and performs decontamination, distribution, inventory control, transport, records management, and QA/QC for medical devices. Acts as point of contact for operational issues, supports continuous improvement, responds to requests, and assists leadership on projects while maintaining safety and regulatory compliance.
Summary Generated by Built In

Assists the supervisor in planning and monitoring daily workflow. Provides direction for staff to accomplish efficient flow of work. Assists with orientation and training of new employees. Maintains expertise in all aspects of area activities and performs technical duties according to written policies and procedures. Monitors QA/QC activities, the physical environment, and participates in continuous improvement. Completes other duties as assigned by Supervisor. This position requires direct involvement with specific departments in support of accurate cleaning, distribution, inventory control, transportation, records management, rehousing, and storage of identified medical equipment and devices. Responsible for daily activities associated with the decontamination functions and transport of devices throughout the Mayo Clinic with attention to standards for safety, security, and productivity. Provides support patient care areas by responding to incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff. Provides a point of contact to resolve daily operational inquiries and problems; enlists appropriate Equipment management personnel for assistance, as needed; and works on special projects as assigned. Sustains and complies with a broad range of policies and governmental regulations. Assists with projects as directed by Linen and Central Services leadership. Other job-related duties as assigned by leadership.

Qualifications

High School diploma/GED; AND, two (2) central service, distribution or business related experience preferred. Demonstrated leadership skills required. Complete understanding and demonstrated proficiency of all area work tasks. Highly developed oral and written communication skills and interpersonal relation skills. Proficiency in word processing, spread sheet, and computer data entry skills is desired.Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills. 
Serves as a resource on department initiatives; shares knowledge with customers and colleagues.
Excellent verbal and written communication skills.
Assists with LCS continuous improvement initiatives.
Ability to work in a team-oriented atmosphere. 
Must be adaptable and flexible in an ever-changing work environment.
Able to handle/prioritize tasks simultaneously.
Basic understanding of cleaning and distribution principles.
Ability to manage time to meet required deadlines.

Visa sponsorship is not available for this position.  This position is not eligible for F-1 OPT STEM extension.

About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • High school diploma or GED
  • Two years central service, distribution, or business-related experience
  • Demonstrated leadership skills
  • Complete understanding and proficiency of area work tasks
  • Highly developed oral and written communication and interpersonal skills
  • Proficiency in word processing, spreadsheet use, and computer data entry
  • Strong problem solving, continuous improvement, teaming, and time management skills
  • Basic understanding of cleaning and distribution principles
  • Ability to work in a team-oriented, adaptable, flexible environment and prioritize multiple tasks

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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