Lead Business Systems Analyst

Reposted 13 Days Ago
Boston, MA, USA
Hybrid
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
Snyk helps organizations build fast and stay secure in the age of AI.
The Role
The Lead Business Systems Analyst will drive the GTM application roadmap, collaborate with various teams, ensure quality tech releases, and enhance system architecture within Salesforce.
Summary Generated by Built In

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.

Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.

Why this role?

As a Lead Business Systems Analyst, you’ll be at the heart of Snyk’s hyper-growth engine. You won’t just be managing requirements; you’ll be the architect of scalability for our global RevOps ecosystem.

You’ll join a forward-thinking Corporate Information Systems team dedicated to automating the complex and empowering our Go-To-Market (GTM) teams. In this role, you will own the translation of high-level business vision into technical reality, ensuring our internal systems are as innovative and secure as the AI-native security tools we provide to our customers.

What You’ll Do:
  • Lead the GTM application roadmap from prioritization to execution, ensuring our tech stack evolves ahead of the business.

  • Collaborate cross-functionally with RevOps, Sales, and Marketing leadership to solve complex bottlenecks and automate core business processes.

  • Design and document scalable system architectures and functional requirements within Salesforce and our broader GTM tooling.

  • Drive high-impact strategic initiatives by translating pain points into elegant, automated technological solutions.

  • Own the quality lifecycle by facilitating complex system testing and ensuring flawless, "zero-defect" technology releases.

  • Influence long-term scalability by partnering with Product Owners to optimize our Salesforce instance for a global, remote-first workforce.

What You Bring:
  • Deep expertise in the Salesforce ecosystem and a thorough understanding of RevOps best practices.

  • Strong technical analytical skills, with a proven track record of documenting complex business process flows and functional designs.

  • A "Bias for Action" mindset—you thrive in fast-paced environments and prefer iterative progress over stagnant perfection.

  • Excellent communication skills, with the ability to bridge the gap between technical developers and business stakeholders.

  • Curiosity and problem-solving grit, especially when navigating the challenges of a geographically distributed, global organization.

It’d Be Awesome If You Also…
  • Have previous experience as a Salesforce Administrator or Consultant in a high-growth SaaS environment.

  • Are "ridiculously easy to work with"—you build bridges across diverse teams and make complex projects feel like a breeze.

  • Have experience with a wide variety of GTM integrated systems (Marketo, Gainsight, etc.).

  • Can turn a messy whiteboard session into a crystal-clear process map that keeps the whole room aligned and inspired.

#LI-ZS1

#LI-Hybrid

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

  • Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development

  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers

  • Health benefits, employee assistance plans, and annual wellness allowance

  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

Top Skills

Gainsight
Marketo
Salesforce

What the Team is Saying

Ciana
Carissa
Brian
Erica
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The Company
HQ: Boston, MA
1,000 Employees
Year Founded: 2015

What We Do

Snyk, the leader in secure AI software development, empowers organizations to build fast and stay secure by unleashing developer productivity and reducing business risk. The company’s AI Trust Platform seamlessly integrates into developer and security workflows to accelerate secure software delivery in the AI Era. Snyk delivers trusted, actionable insights and automated remediation, enabling modern organizations to innovate without limits. Snyk is redefining secure AI-driven software delivery for over 4,500 customers worldwide today.

Why Work With Us

Every team member at Snyk contributes to our vision for a more secure digital world. No matter where we are in the world, we operate as one team and work together to shape the future of application security. We take immense pride in the diversity of our people, cultures, and experiences.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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