Lead Business Process Analyst

Reposted 2 Days Ago
Framingham, MA
Hybrid
105K-144K Annually
Senior level
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
We believe sound is the most powerful force on earth.
The Role
The Lead Business Process Analyst will design, optimize, and implement business processes for GR&D, driving operational excellence and strategic execution through collaboration and data-driven decision-making.
Summary Generated by Built In

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. 

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for more than 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.  

The Engineering team at Bose is a thriving, passionate, deeply skilled team of professionals from a broad range of disciplines and experiences, who share a common goal—to create products that provide transformative sound experiences.

Job Description

About the Role 

Bose Corporation’s Global Research & Development (GR&D) organization is dedicated to pioneering the future of sound and innovation through not just excellence in research, engineering, and the products we make, but in how we work. That’s why the Office of the Chief of Staff plays a key role in driving operational excellence and organizational alignment across GR&D. 

The GR&D Office of the Chief of Staff is seeking a Lead Business Process Analyst to design, optimize, and implement business processes that enable strategic execution across our global R&D functions. Reporting to the Operations Manager, this role is ideal for a systems thinker who can balance strategic vision with tactical execution, using data, collaboration, and structured analysis to deliver measurable impact. 

The Lead Analyst will serve as a trusted advisor and operational partner to GR&D leadership and other key stakeholders—helping define, measure, and improve how we work to bring world-class products to market. 

 

Key Responsibilities 

  • Process Design & OptimizationLead the assessment, redesign, and implementation of end-to-end business processes within GR&D and its supporting functions. 

  • Operational ExcellenceIdentify bottlenecks, redundancies, and improvement opportunities across R&D operations—driving greater efficiency, transparency, and agility. 

  • Data-Driven Decision SupportDevelop metrics, dashboards, and process models that help leadership make informed, evidence-based decisions. 

  • Change LeadershipCollaborate across global teams to implement new processes, tools, and governance models; ensure adoption through effective communication and training. 

  • Strategic PartnershipPartner with the Operations Manager and Chief of Staff to align process improvement initiatives with GR&D’s strategic priorities and enterprise transformation goals. 

  • Process Ownership – Run and maintain multiple processes, from simple procedures (e.g., travel approvals) to much more complex workflow operating models. 

 

Tools & Technologies 

The ideal candidate will have strong experience with tools supporting process improvement, analysis, and collaboration, such as: 

  • Process Mapping & Modeling: Visio, Lucidchart 

  • Automation & Workflow: Power Automate 

  • Data Visualization & Analysis: Excel (advanced), Power BI 

  • Project Management & Collaboration: Jira, Confluence, Smartsheet 

  • Documentation & Knowledge Management: SharePoint, Confluence, or similar 

 

Qualifications 

  • Bachelor’s degree in Business, Industrial Engineering, Operations, or related field. 

  • 8–12 years of experience in business process analysis, operations, or transformation roles; experience in R&D or engineering environments a plus. 

  • Proven record of leading complex process improvement or operational excellence initiatives. 

  • Strong analytical, facilitation, and communication skills with the ability to work across functions and levels. 

  • Familiarity with Lean, Six Sigma, or similar continuous improvement methodologies. 

  • Experience with change management principles and stakeholder engagement in matrixed organizations. 



At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Framingham, Massachusetts is: $104,600-$143,750.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves.

Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. Please include "Application Accommodation Request" in the subject of the email.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

Top Skills

Confluence
Excel
JIRA
Lucidchart
Power Automate
Power BI
Sharepoint
Smartsheet
Visio

What the Team is Saying

Kwasi
Caitlin
Sean
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Framingham, MA
2,900 Employees
Year Founded: 1964

What We Do

At Bose Corporation, we’re powered by our legendary brands — Bose, McIntosh, and Sonus faber — bringing together more than 175 years of combined technical expertise, craftsmanship and artistry. Founded by Dr. Amar Bose, our company is driven by purpose and devoted to advancing what’s possible in audio — creating transformative experiences in the home, on the go, and on the road.

Why Work With Us

At Bose Corp., we’re united by a simple belief: sound is the most powerful force on earth. It moves us, focuses us, connects us. It’s why we exist to invent—advancing science and art—to deliver transformative experiences. Join us to invent what’s next—and unleash the power of sound, together. Let’s Make Waves.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Bose Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
Company Office Image
HQFramingham, MA HQ
Atlanta
Seoul, Korea
Lisbon, Portugal
Stuttgart, Germany
Tokyo, Japan
Detroit, MI
Learn more

Similar Jobs

Bose Logo Bose

Customer Experience Lead

Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Hybrid
Framingham, MA, USA
2900 Employees
87K-120K Annually

Bose Logo Bose

Tax Manager

Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Hybrid
Framingham, MA, USA
2900 Employees
152K-209K Annually

Bose Logo Bose

Sales Operations & Strategy Manager – Audio Technology Licensing

Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Hybrid
Framingham, MA, USA
2900 Employees
102K-141K Annually

Bose Logo Bose

Software Engineer

Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Hybrid
Framingham, MA, USA
2900 Employees
143K-196K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account