Lead Business Execution Consultant-Business Management Office

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant to be part of our Unsecured Lending Operations (ULO) Business Management Office team.

The Lead Business Execution Consultant will support the development and delivery of strategic business initiatives of varying levels of complexity across our ULO operations. The successful candidate for this role brings a strong mix of strategy and operational experience as well as a consulting mindset to constantly assess whether the team is analyzing the right problem, has the best available data, and is identifying the best options to move forward. This role is a mix of strategic planning, project management, performance reporting and process implementation.

• The key areas of responsibility for this role will include strategic business planning (including setting priorities, goals, and tracking performance), budget management, developing compelling presentation materials (following well-structured story lines), coordinating monthly business performance reviews, and planning/coordinating large scale meetings/events (such as site visits, townhalls, and extended leadership offsites). This individual will support the planning and implementation of various initiatives related to human capital, customer experience and employee experience across Unsecured Lending Operations.

• Organize strategic planning meetings and operating rhythms across the organization.

• Prepare materials and insights for key meetings, ensuring alignment and clarity across leadership.

• Drive execution on company-wide and Unsecured Lending Operations priorities by tracking action items, ensuring accountability and following up on deliverables.

• Function as a multiplier across ULO leadership by ensuring clarity of communication, alignment of goals, and follow through across departments.

• Collaborate with data and reporting partners to generate insights to leadership using key metrics.

• Provide analytics support, including industry research/benchmarking, performance tracking and operational dashboards.

• Translate complex business performance data and business initiative update information into clear, compelling content tailored to internal audiences, ensuring alignment with business goals.

• Create slide decks, including synthesis of strategic, financial, and operational data into executive-level content.

• Assist with projects that need added focus, supplement bandwidth of business management functions as needed.

• Lead high priority projects from planning to execution, ensuring measurable outcomes and alignment with organizational objectives.

• Improve organizational effectiveness and identify opportunities for scale.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services, and initiatives.
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate.
• Review strategic approaches, effectiveness, and performance across multiple business functions.
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues and develop appropriate solutions or recommendations.
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans.
• Collaborate and consult with members of the Business Management Office and Unsecured Lending senior leadership team to drive strategic initiatives.
• Influence, guide, and lead less experienced Strategy and Execution staff within the group.

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Excellent verbal, written, and interpersonal communication skills with the ability to prepare and present executive level presentations
• Meeting facilitation experience with the ability to influence and lead discussions that result in consensus and commitment.
• Advanced Excel, Power Point skills
• Experience with data visualization tools (i.e., Tableau, and/or Power BI)
• Knowledge and understanding of Consumer, Co-Brand and Small Business Credit Cards
• Ability to articulate complex concepts in a clear manner to multiple levels of the organization.
• Experience in participating in moderately complex initiatives across multiple lines of business functions
• Must be able to comprehend, analyze and interpret documents with the ability to note critical takeaways
• ​Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Ability to successfully engage in multiple initiatives simultaneously and meet deadlines amid shifting priorities.
• Proven ability to quickly and accurately execute tactical deliverables.

Job Expectations:

• This position offers a hybrid work schedule.
• Ability to travel up to 10%.
• Required location listed.
• Relocation assistance is not available for this position.

Posting Location:

• 1525 W WT Harris Blvd (CIC) - Charlotte, NC

Position Not eligible for Visa sponsorship.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.