Lead Business Analyst

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Responsible for formulating system scopes and objectives relative to the business plans and industry requirements. Provides technical guidance concerning the business implications of the application of systems. Provides technical consulting on complex projects. Analyzes business and user needs, documents requirements, and translates them into system requirement specifications. Develops project plans, creates test cases, creates implementation plans, assigns and reviews work of the team, and coordinates the business rollout plan.

How You'll Do It

• Helps management maintain and enhance department or functional units in support of the overall marketing processes, customer communications and compliance risks.

• Utilizes data and insights to identify opportunities to drive efficiencies, foster collaboration, and problem solve issues around marketing campaign operations.

• Innovates and drives operational strategies and process improvements to meet business and operational goals.

• Ensures a streamlined, more efficient, and effective customer experience.

• Analyses and designs business systems including, diagnosing business needs and related requirement specifications, system development planning, creation and implementation of test plans, and on-going project oversight.

• Supports data enablement and optimizes use case requirements to help deliver timely, accurate, and measurable customer communications

• Translates business requirements into system specifications and provides them to technology teams.

• Develops job aids, implements quality control procedures and training documents to ensure platform and process changes are clearly defined for end users

• Monitors and tracks implemented solutions against original specifications and makes necessary adjustments.

• Supports data enablement and optimizes use case requirements to help deliver timely, accurate, and measurable customer communications

Qualifications You'll Need
The Basics

• Bachelor's degree in Project Management, Business Administration and Management, or Information Technology.
• 4 + years of experience in Software Development, Business Analyst, Project Management, Scrum master, Finance or related experience.
• In Lieu of Education 6 + years of experience in Software Development, Business Analyst, Project Management, Scrum master, Finance or related experience.

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily move about the work environment.
• Occasionally move about the work environment to complete major responsibilities of the job.
• Occasionally move about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points if You Have

• Experience working in workflow tools e.g. Jira, Workfront

• Experience with data stewardship or data mapping

• Experience working with marketing technology and/or content management platforms, product owner role

• PMP, Lean, Six Sigma certifications

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
#LI-RR
Application Deadline:
The application window for this position is anticipated to close on Dec-29-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $77,500.00 to $131,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.