Lead Business Analyst

At Nationwide we openly put our 15 million members at the centre of every decision we make as a business. Every role, no matter what it’s doing, is member focused.

We’re currently looking for a Lead Business Analyst to work with us on the Integration Programme within the Finance Workstream. 

Nationwide’s Finance area is responsible for managing the organizations financial health, ensuring regulatory compliance and supporting strategic decision making. Key functions include:

• Financial reporting, Reconciliation and Accounting

• Budgeting and Forecasting

• Profitability and Performance Analysis

• Risk & Compliance

• Treasury

As a Lead Business Analyst, you will be responsible for designing and delivering business solutions which add significant value, achieve business success and help us to meet our statutory & regulatory obligations. We’re looking for a candidate who is proactive, motivated, with strong leadership skills and drive for quality. 

You will be accountable for the scoping and shaping the analysis activities, for both inflight and upcoming demand – working with senior stakeholders to translate the business needs into relevant deliverables and provide insightful analysis and design expertise to ensure successful completion of the integration work.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 24-month Fixed Term Contract opportunity. 

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You will be leading analysis on one of our prioritised initiatives supporting our Product Owners with shaping & defining the scope and measurable outcomes. Working in partnership with other change roles you will ensure the full breadth of change is understood and the design meets the need, dependencies are identified and required insight & metrics incorporated. 

With relevant experience under your belt, you’ll be using your business analysis or solution design knowledge to identify solutions that achieve the best business outcome, influencing technology & business resolutions with confidence and innovation taking into account any external factors and dependencies.

You will lead a team of Business Analysts ensuring that their work is estimated, scheduled, prioritised and meets quality expectations. You will use your strong communication skills to engage with diverse change team participants and establish influencing relationships with business stakeholders and the leadership team. 

You’ll be using your own initiative in this role and required to work with a pro-active mindset and an aim to identify, escalate and resolve issues/risks. As a Lead Business Analyst, you’ll strive for continuous development in your work and the work of your team, identifying areas for improvement throughout the lifecycle of an initiative.

About you

We ask that you have as a minimum:

• Extensive experience of working within a business analysis or solution design role, on complex, cross-functional initiatives with the ability to lead a team of people, within financial services
• A conceptual, lateral thinker with excellent insight in defining business outcomes and requirements within a Finance environment with the ability to analyse and problem-solve to determine solutions
• Knowledge in business solution/analysis techniques, tools, and methods with a strong understanding of their purpose, fit and relevance when initiating developments
• A solid understanding of the role of demonstrable compliance and governance within a rapid delivery environment
• Detailed understanding of and ability to accommodate and blend the differing needs of multi-disciplined teams, consisting of internal and external resources e.g. Third-party suppliers, remote colleagues and contractors
• The ability to confidently communicate; with the ability to present information to senior stakeholders and design forums and influence stakeholders at all levels 
• Excellent leadership skills with a proven experience of leading a team       
• Demonstrated experience of working with a Finance function and an understanding of their processes and technologies

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Access to private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.