Lead Business Analyst - S+C

CompanyFederal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.

The SF Fed’s Supervision + Credit (S+C) Group is responsible for the supervision and regulation of state member banks, bank holding companies, savings and loan holding companies, financial holding companies, data service providers, trust companies, and foreign banking organizations that operate in the 12th District. Supervised institutions are in all states of our District, and range in size and complexity from small community organizations to some of the largest banking organizations in the country. Right now, our team is looking for Lead Business Analyst. The lead analyst will be a part of the Business Operations and Strategy team and will be responsible for capacity planning, resource and demand forecasting, and ongoing analysis of trends, challenges, and future needs. The lead analyst will need to demonstrate strong analytical and strategic planning skills in a dynamic business environment and will work in partnership with both the Resource Management Group (RMG) and Learning and Development (L&D) team.   

Essential Responsibilities:

• Develop and maintain a capacity plan and forecasting model for Supervision + Credit resources, incorporating comprehensive demand forecasts and resource modeling inputs
• Performs scenario-based planning and modeling to produce recommendations for future needs, assess impacts of strategic initiatives and change, and provide input to tactical scheduling and resourcing plans, including training plans, based on business data and knowledge of business processes/operations
• Lead the collection, modeling, analysis, and interpretation of complex and/or broad data; identifies and interprets trends and patterns in datasets to support resourcing recommendations or insights and drive implementation of solutions
• Analyze complex and/or broad data sets to support decisions on future skills needs, resource planning and allocation, strategic changes, and business issues that have a broad or highly significant impact
• Thinks strategically and has ability to look at business solutions from both top-down and bottoms-up approach and works to creatively solve problems.
• Leads team projects/programs to address business issues; project manage ongoing initiatives including stakeholder collaboration, meeting management, document organization, and follow ups.
• Produce reports and analyses to monitor resource availability and usage as well as the effectiveness of key learning and development programs.

Requirements:

• A minimum of 8+ years of relevant experience in strategic planning, capacity planning, resource planning, or workforce management; or an equivalent combination of education and experience.
• Bachelor’s degree in statistics, business, economics, finance, accounting, or a related field is preferred.
• Proven analytical skills and problem-solving skills with experience in collecting, transforming, analyzing, and reporting complex data to drive significant business decisions
• Experience in statistical analysis and modeling forecasts to support demand planning or capacity models within a business planning cycle with familiarity of key staffing metrics such as utilization, productivity, and attrition
• Strong written and verbal communication skills with the ability to present information clearly and concisely to all levels of leadership
• Strong analytical/critical thinking skill and ability to apply sound judgment when making decisions of moderate to moderately high complexity with the ability to determine next steps in situations where information in unavailable or ambiguous
• Prior experience leading teams and projects with ability to drive initiatives from inception to execution
• Proficient in the use of MS Office Suite (Excel), visualization software (Tableau), and programming languages such as SQL, R, Python, etc. to manipulate data and create reporting and visualizations from scratch

Ability to travel up to 25%.

This position requires access to confidential supervisory information, which is limited to “Protected Individuals.” Protected Individuals include, but are not limited to, U.S. citizens and U.S. nationals, U.S. permanent residents who are not yet eligible to apply for naturalization, and U.S. permanent residents who have applied for naturalization within six months of being eligible to do so or who will sign a declaration of intent to apply for naturalization before they begin employment.

Base Salary Range: Min: $121,100 Mid: $157,300  Max: $193,500 (Location: San Francisco)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

Benefits:

We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

The SF Fed is an Equal Opportunity Employer.

The Bank's ethics rules generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies.  Employees in the S+C group also must ensure there are no conflicts of interest related to their previous employment and current financial interests.  S+C employees may be subject to borrowing and deposit restrictions and may need to recuse themselves from certain supervisory work.  Please review Section 5.3 and Appendix B of the Bank’s Code of Conduct to ensure compliance with the Code of Conduct conflict of interest rules and personal investment restrictions.

Due to the nature of access to sensitive information all final offers are subject to the clearance of an enhanced background check. This enhanced screening will require the following items: academic and employment verifications, FBI fingerprint check (criminal and civil cases), credit check, family history, residential records and foreign travel for the previous 7 years, citizenship verification, reference checks, and personal interview with an investigator and can take between 21 – 60 days to clear.

#LI-Hybrid

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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