About Citco
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 15,000 employees in 50 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.
A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.
ResponsibilitiesAbout the Role:
As Lead Business Analyst within the CDI Platform team, you will serve as the key liaison between business stakeholders and technical teams. You will be responsible for translating complex business needs into well-defined epics, user stories, and acceptance criteria while ensuring successful delivery of platform features through agile methodology. This role requires strong analytical and critical thinking skills, with demonstrated ability to break down complex problems and communicate solutions effectively to diverse audiences, from business stakeholders to technical teams.
About CDI Platform Team
The Citco Document Intelligence (CDI) Platform team is a specialized unit within the Transformation Office (TO), dedicated to revolutionizing document processing and data extraction across Citco's global operations. Leveraging cutting-edge technologies including Generative AI (GenAI), Large Language Models (LLMs), and Machine Learning, our multidisciplinary team collaborates with business units to build and implement intelligent automation solutions that enhance operational efficiency, reduce manual effort, and improve data quality.
The CDI platform represents a strategic investment in next-generation document processing capabilities, combining advanced AI/ML models, cloud-native architecture, and enterprise-grade security to deliver innovative solutions for Citco's diverse document processing needs.
Job Duties in Brief:
Requirements Gathering & Analysis:
Lead stakeholder engagement and Joint Application Development (JAD) sessions to elicit business requirements
Create comprehensive business and functional requirements documentation
Break down requirements into epics, features, and sprint-ready user stories
Design wireframes, process flows, and technical diagrams to support requirements
Implementation & Testing:
Conduct requirement walk-through sessions with development teams
Manage technical dependencies and solution design
Present feature demonstrations during sprint reviews
Support QA teams with test planning and UAT execution
Oversee regression testing activities
Leadership & Process:
Mentor junior analysts in requirements gathering and documentation
Drive continuous improvement of requirements management processes
Participate in agile ceremonies and facilitate sprint activities
Manage stakeholder relationships and expectations
Qualifications
Required skills and qualifications:
8+ years of business analysis experience, including 2+ years in a lead role
Financial services industry experience preferred
Strong understanding of AI/ML concepts, particularly in intelligent document platforms
Extensive experience with agile methodologies and writing user stories
Proficiency in agile tools (JIRA, Confluence)
Experience with wireframing tools (Figma)
Experience with diagramming tools (Draw.io, Visio, Mermaid)
Proficiency in requirements management tools and testing methodologies
Core Competencies:
Excellent analytical and critical thinking skills
Strong communication and presentation abilities
Stakeholder management and relationship building
Problem-solving and solution-oriented mindset
Ability to break down complex problems into manageable components
Strong documentation and organization skills
Ability to work independently and as part of a team
What We Offer:
A challenging and rewarding role in an award-winning global business
Opportunities for personal and professional career development
Great working environment, competitive salary and benefits, and opportunities for educational support
Be part of an industry leading global team, renowned for excellence
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Confidentiality Assured.
Top Skills
What We Do
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets. A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands. Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions. Our Divisions Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more. Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services. Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms. Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
