Merge Storytelling and Technology
MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.
As our Lead Business Analyst, you will…
Play a pivotal role in leading the requirements-gathering process, working closely with project stakeholders, while managing, mentoring, and motivating junior Business Analyst teammates. Your responsibilities include understanding the business issues and challenges of our clients' organizations, recommending effective solutions, and ensuring our teams meet expectations.
Be Accountable and Responsible
- Lead requirements gathering processes with clients and internal stakeholders, producing comprehensive documentation for product delivery
- Elicit and translate business requirements into functional requirements, creating design specifications, user scenarios, process flow diagrams, and acceptance criteria
- Participate and assist program management with implementing project solutions including Adobe Workfront
- Support agile processes, ensuring timely project delivery by actively participating in feature backlog prioritization, user story, and task creation
- Connect the dots between clients, Strategy, Creative & Technology, User Experience, Quality Assurance, and Development teams to ensure alignment with business goals
- Think critically, using strong analytical skills, and recommend creative solutions for client's business challenges
- Manage, mentor, and motivate junior Business Analyst teammates
These are the qualifications we’re looking for
- 5-7 years of experience in an advertising agency, software development, or client consulting firm
- 5-7 years of experience documenting requirements and product specifications for complex websites, intranets, and mobile applications, using traditional Agile/SCRUM methodologies, including concepts such as Epics/Stories, Product Backlogs, etc.
- Experience enacting Adobe Workfront for project management as a business analyst
- Experience gathering requirements for and interacting with Content Management Systems (CMS)
- Hands-on experience with large-scale digital transformations
- Adobe Workfront platform implementation and integrations experience is a plus
- Exposure to CMS solutions such as Sitecore, AEM, or Drupal is a plus
- Self-motivated, quick, and resourceful with exceptional attention to detail and organizational skills
- Excellent communication skills with the ability to excel in a collaborative work environment
#LI-DP1
#LI-HYBRID
At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.
MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.
The salary range for this role is $80,000 - $90,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 410K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
And here’s how we live our values at MERGE
- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
Top Skills
What We Do
We are an award-winning marketing services firm that merges storytelling and technology to bring health, wealth, and happiness to the world. Here, the potential is limitless. People come to MERGE looking for a new way; for ideas and solutions that will make an impact. Our name reflects our belief that collaboration across disciplines leads to better results. With offices in Chicago, Boston, Atlanta, New York City, Costa Mesa, Kansas City, and Denver, we continuously seek and make new connections through creative and technology. We’re here for the strivers; those who are ambitious and want to emerge to the top.
Why Work With Us
Ability: When we strive to be masters of our craft and keep curiosity in our hearts, we make magic.
Agility: When we deliver with a growth mindset and make the complicated simple, we have the speed and flexibility to deliver in a digital world.
Humility: When we share success together, we celebrate not just the work, but the people - and journey.
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