Essential Functions
- Itemized check-in of delivered goods with a customer representative.
- Complete bi-weekly customer inventory.
- Create bi-weekly orders based on established inventory levels.
- Pull credits, create out-of-date memos, and issue customer credits.
- Complete merchandising resets and recommend opportunities for cross-merchandising.
- Complete one-on-one training with employees, including exceptional customer service, on-the-job safety procedures, safe driving practices, rotation procedures, and merchandising standards.
- Complete assigned Go-Spot-Check missions.
- Ability to communicate effectively with team members, colleagues, and supervisors across multiple means of comm, including phone, group messaging apps, email, and in-person.
- Understanding of route operations and logistics.
- Ability to attach reasonable expectancy of tasks to normal operations and problem-solving.
- Delivery of perishable goods to customers.
- Monitor truck maintenance schedule and coordinate maintenance.
- Understanding of “Full service” and “Drop & Go service” – Boar’s Head merchandising standards, FIFO rotation, the difference between “working showcase” and “showcase,” rotation standards of key accounts.
- Proficient in understanding receiving processes/procedures for each customer as well as their effect on the back-of-house.
- Complete additional activities or special projects as assigned.
Additional Skills:
- Equipment and supply inventory management
- Proficient in DOT logging procedures
- Ability to meet daily and monthly deadlines consistently
- Efficient time management and the ability to multitask
Minimum Requirements
Physical Requirements
- Ability to stand for a minimum of 4 hours
- Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
- Ability to lift or carry objects weighing up to 100 lbs; push or pull objects up to 1000 lbs.
- Ability to work in a refrigerated/freezer environment
Job Requirements
- High school diploma or equivalent, including basic math and reasoning
- Ability to speak and read English
- 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or a similar role
- Successful mastery of Brand Associate essential functions and requirements
- Valid driver’s license Class C or higher, and clean driving record
- Basic computer skills
Training and Certification Requirements (Will provide)
- Product knowledge and customer service
- Company History
- ServSafe certification
- Deli Operations
- Slicer use, maintenance, and cleaning
- Deli scale operation and sanitation
- Proper slicing technique, product wrapping, and handling
- DOT compliance and Safe Driver training
Skills Required
- Ability to stand for a minimum of 4 hours
- Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
- Ability to lift or carry objects weighing up to 100 lbs and push or pull objects up to 1000 lbs
- Ability to work in a refrigerated/freezer environment
- High school diploma or equivalent, including basic math and reasoning
- Ability to speak and read English
- 1+ years experience as a Brand Associate or 3 years in customer service, sales, warehouse, or similar role
- Valid driver's license Class C or higher and clean driving record
- Basic computer skills
- Proficient in DOT logging procedures and safe driving practices
- Equipment and supply inventory management experience
- ServSafe certification, deli operations and DOT compliance training (will be provided)
Boar's Head Brand Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boar's Head Brand and has not been reviewed or approved by Boar's Head Brand.
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Healthcare Strength — Benefits are characterized by premium medical, dental, vision, and supplemental coverage offered at low employee cost. Feedback suggests this breadth and affordability are a standout element of the total package.
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Retirement Support — A 401(k) with profit sharing and related financial programs is highlighted across roles. Feedback suggests these retirement features contribute meaningfully to perceived total compensation.
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Fair & Transparent Compensation — Pay is often characterized as fair or good and competitive in many locations, especially when considered alongside benefits. Feedback suggests total compensation feels stronger than base pay alone for many roles.
Boar's Head Brand Insights
What We Do
Since Boar's Head was founded in 1905, much has changed. While many have learned to cut corners, we are happy to say we haven't changed with the times, and over 110 years later, we're still using only the finest ingredients—pure pork, poultry and beef, combined with real spices, and no fillers, by-products, artificial colors or flavors, gluten or trans fat. What started with just a few products has grown to over 500, ranging from premium delicatessen meats, cheeses and condiments to an array of Italian and Old World specialties, hummus, snacking, and foodservice items. With Boar’s Head, you can trust each and every one of our products was prepared with the utmost care. Offering the world’s best delicatessen meats, cheeses and condiments is a never-ending quest that calls for a special type of team member. One who consistently: • Pushes for excellence in their personal and professional lives. • Invests in fostering relationships through open communication and respect. • Collaborates to passionately delight our customers. In exchange, we proudly provide: • Top medical, dental, and vision coverage for team members and their families. • Competitive pay, bonus, and 401(k) plans. • Opportunities to participate in the Boar’s Head Sons and Daughters Scholarship Program. • Career development opportunities through on-the-job, e-learning, and instructor-led training. Our Learning Management System has hundreds of courses to help team members learn and grow. • Community involvement activities that tackle critical hunger-relief, healthcare, and education initiatives through non-profit organizations such as Feeding America, The ALS Association, Boys & Girls Clubs of America, The Salvation Army, and hospital foundations throughout the country.
