Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
- Review and audit 15-20 cases (based on complexity)
- Conduct real-time audits during processing to ensure compliance adherence
- Prepare audit reports and deliver feedback sessions for operational teams
- Track error trends and perform RCA for all identified errors
- Update audit logs and follow up on previous feedback implementation
- Reviewing Cases generated by the internal teams, investigating and closing them by PEP Screening/Negative News Screening
- Quality Monitoring & Auditing: Conduct regular audits and quality assessments for case processing related to CDD (Customer Due Diligence), EDD (Enhanced Due Diligence), KYC, and AML compliance. Identify discrepancies in adherence to SOPs and regulatory requirements.
- Case Review & Analysis: Review cases handled by operational teams to ensure correct analysis and reporting of suspicious activities (SAR/STR filing), compliance with transaction monitoring, sanctions screening, and fraud identification protocols.
- Root Cause Analysis: Perform root cause analysis for identified errors and discrepancies. Provide actionable feedback to reduce repetitive errors and optimize process quality.
- Compliance with Regulatory Standards: Ensure processes comply with relevant financial regulations, including AML guidelines, FATF recommendations, and industry-specific best practices.
Qualifications
Bachelor’s Degree
Additional Information
Shift Timing- US SHIFT (5:30pm to 2:30am)
Job Location: Bangalore
Job Type: WFO only.
What We Do
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 400 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2022, WNS had 57,994 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States.
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