The AR Billing Operations Specialist will support day-to-day activities of Comdata and Relay Advance Payments process with a strong focus on carrier advances, payment reconciliation, customer billing review, credit monitoring and operational controls.
The role will be responsible for ensuring that the advance payments issued to carriers are accurately tracked, appropriately utilized, reconciled against invoices and ultimately reflected in customer billing. The position will also help identify and resolve payment, billing and reconciliation discrepancies. The role will also be responsible for maintaining accurate user access and authorization data for advance-payment activities.
This is an individual contributor role requiring strong analytical ability, attention to detail, ownership and effective coordination across Finance, Operations, Customer Service, Carriers, and other internal stakeholders.
Responsibilities- Track and reconcile carrier advance payments against utilization and outstanding balances.
- Reconcile service provider invoices vs. payments issued and resolve discrepancies.
- Monitor carrier advances vs. customer billing to ensure timely and accurate cost recovery.
- Monitor credit thresholds and exposure, highlighting exceptions for timely action.
- Investigate and resolve payment, billing and reconciliation issues with relevant stakeholders.
- Maintain accurate user access and authorization data for advance payment activities.
- Prepare reconciliation reports, aging reports and exception reports for management review.
- Support month-end closing, audit requirements and financial controls related to billing and payments.
- Identify process gaps and support continuous improvement of Advance Payments billing operations.
- Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline.
- 2–5 years of experience in accounts receivable, billing operations, finance operations, payment reconciliation or a similar role.
- Strong understanding of AR, billing, payment reconciliation, invoicing and financial controls.
- Experience working with payment transactions, invoices, advances, credits and account reconciliations.
- Strong Excel/Google Sheets skills, including lookups, pivot tables, conditional logic, data validation and reconciliation techniques.
- Ability to work with large volumes of transactional data and identify discrepancies accurately.
- Good written and verbal communication skills.
- Ability to coordinate effectively with internal and external stakeholders.
- Strong attention to detail and commitment to data accuracy.
- Ability to prioritize multiple issues and meet deadlines in a fast-paced operational environment.
Skills Required
- Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline
- 2-5 years of experience in accounts receivable, billing operations, finance operations, payment reconciliation, or a similar role
- Strong understanding of accounts receivable, billing, payment reconciliation, invoicing, and financial controls
- Experience working with payment transactions, invoices, advances, credits, and account reconciliations
- Strong Excel or Google Sheets skills, including lookups, pivot tables, conditional logic, data validation, and reconciliation techniques
- Ability to work with large volumes of transactional data and accurately identify discrepancies
- Good written and verbal communication skills
- Ability to coordinate effectively with internal and external stakeholders
- Strong attention to detail and commitment to data accuracy
- Ability to prioritize multiple issues and meet deadlines in a fast-paced operational environment
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
