Qualification:
- Graduate / Postgraduate (preferably Business Administration or related field)
- Graduation (from reputed Business schools preferred)
Communication Skill:
- Strong written (documentation) and oral communication skills
Working Hours:
- 40 hours per week as Full-time employee
- Shift time: 10:00 AM IST - 7:00 PM IST
- Weekends Off
Telecommuter/Internet requirements, if applicable:
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High Speed internet connection at home, must be broadband
- Must understand and adhere with telecommuter policy.
1. Calendar & Scheduling
- Manage SVP’s calendar and align it with priorities
- Schedule meetings with internal teams, clients, and leadership
- Identify and resolve scheduling conflicts proactively
2. Communication Management
- Act as the main contact point for the SVP
- Draft and manage emails, presentations, and communication
- Prioritize incoming messages and highlight critical items
3. Meetings & Follow-ups
- Prepare agendas and meeting materials
- Record MOM with clear action items and owners
- Track and ensure timely closure of actions
4. Reporting & Documentation
- Prepare MIS reports, dashboards, and presentations
- Maintain organized and confidential records
- Support data analysis for leadership reviews
5. Travel & Expenses
- Handle travel bookings and itineraries
- Ensure policy compliance
- Track and process reimbursements
6. Business & Leadership Support
- Assist in planning, reviews, and strategic initiatives
- Provide quick data insights for decision-making
- Support client meetings, audits, and presentations
7. Administrative & Operational Support
- Manage daily admin tasks for the SVP
- Coordinate with departments for smooth execution
- Handle escalations and ensure resolution
8. Confidentiality
- Handle sensitive information securely
- Maintain professionalism and integrity
9. Events & Meetings
- Organize leadership meetings, town halls, and events
- Manage logistics and coordination end-to-end
10. Tracking & Accountability
- Track deliverables and action items
- Ensure ownership across teams
- Maintain trackers for visibility
Experience:
- Strong Written and Oral communication skill
- 5–8 years of experience in executive assistant / leadership support roles
- Experience supporting senior leadership (AVP/VP/SVP level preferred)
- MBA (preferred)
Skills and abilities:
- Stakeholder management and interpersonal skills
- High attention to detail and accuracy
- Advanced MS Office (Excel, PowerPoint, Outlook)
- Time management and multitasking ability
- Strong follow-up and accountability mindset
Skills Required
- Graduate or postgraduate degree, preferably in Business Administration or a related field
- Strong written and oral communication skills
- 5-8 years of experience in executive assistant or leadership support roles
- Experience supporting senior leadership at the AVP, VP, or SVP level
- MBA
- Stakeholder management and interpersonal skills
- High attention to detail and accuracy
- Advanced Microsoft Office skills, including Excel, PowerPoint, and Outlook
- Time management and multitasking ability
- Strong follow-up and accountability mindset
- High-speed broadband internet connection at home
- Ability to understand and adhere to the telecommuter policy
EXL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EXL and has not been reviewed or approved by EXL.
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Healthcare Strength — Medical plan options include HSA, HRA, and PPO choices, with additional health-related programs such as disability coverage and an employee assistance program. Feedback suggests these options provide meaningful flexibility and coverage breadth for many roles.
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Leave & Time Off Breadth — Up to 20 days of paid time off, plus federal holidays and paid sick and safe time, are highlighted. Feedback suggests this leave structure is a notable benefit alongside core compensation.
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Retirement Support — A traditional and Roth 401(k) with up to a 3% company match and full vesting after one year is described. Feedback suggests this match and vesting timeline help bolster long-term savings.
EXL Insights
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
