Payoneer’s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you’ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets.
We are looking for an experienced Outsourcing Lead in our Enterprise Risk and Resilience team to join our global fintech. The ideal candidate will possess a strong background in operations and risk management and will excel at synthesizing and presenting data and information.This role requires strong analytical skills, experience in reporting and information visualization, and the ability to work collaboratively across functions to strengthen risk awareness and alignment within the organization. The successful candidate will have excellent communication skills, familiarity with cross-departmental operational processes and tools, and a passion for driving a culture of informed operational governance and decisioning within a dynamic, fast-paced fintech environment.
What you’ll be spending your time on:
- Develop and implement policies and procedures to ensure compliance with outsourcing regulatory requirements, including intercompany arrangements.
- Conduct due diligence and ongoing assessments of outsourcing providers to evaluate compliance and mitigate risks.
- Facilitate governance meetings and provide updates to senior management and the board on outsourcing program performance.
- Monitor the performance of outsourcing arrangements through established frameworks, identifying and addressing compliance gaps.
- Prepare and deliver detailed reports on risk assessments, control gaps, and remediation plans for internal and regulatory stakeholders.
- Act as the primary escalation point for outsourcing-related incidents, collaborating with cross-functional teams to resolve issues.
- Maintain comprehensive documentation of outsourcing arrangements, assessments, and compliance actions.
- Help with the development and maintenance of a Third-Party Risk Management lifecycle, including reviewing and monitoring outsourced third-parties as well a critical third-parties
- Track and report key metrics (KPIs) related to outsourcing performance and risks via dashboards and regular updates
- Align the outsourcing program with evolving regulatory requirements and industry best practices.
- Support training initiatives to enhance internal awareness of outsourcing compliance and risk management.
- Ad-hoc responsibilities as required by management and the Board(s).
Is this you?
The Payoneers are:
Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient
Have you done this kind of stuff?
- 5+ years of experience in risk management, compliance, or a related field, with a focus on outsourcing and/or third-party risk.
- Experience working with intercompany outsourcing arrangements is highly desirable.
- Demonstrated understanding of regulatory requirements related to outsourcing, particularly in financial services, including CP138 or similar guidance.
- Proficiency in risk assessment methodologies and monitoring tools.
- Strong analytical and problem-solving skills, with experience in operations methodologies, reporting, and data and information analysis.
- Proficiency in using systems and reporting tools; advanced skills in Excel and PowerPoint are essential.
- Excellent communication skills, with the ability to present complex information clearly to senior management.
- Strong project management and organizational skills, with a high level of attention to detail.
- Ability to synthesize complex information into clear, actionable insights.
- Advanced proficiency in Microsoft Office Suite; familiarity with GRC or third-party risk management platforms is a plus.
- Strong analytical and problem-solving abilities.
Not a must but a great advantage - Bachelor's degree in Business, Operations, Business Administration, Risk Management, Law, or a related field. Master’s degree preferred
Who we are:
Payoneer (NASDAQ: PAYO) is the world’s go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands, Payoneer offers a universe of opportunities, open to you.
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What We Do
Payoneer is the world’s go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy.
Since 2005, Payoneer has been imagining and engineering a truly global ecosystem so the entire world can realize its potential. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading digital brands like Airbnb, Amazon, Google, Upwork and Walmart, Payoneer offers a universe of opportunities, open to you.
