Lead Analyst, IT Content Writer

Job Description Summary

Define, implement, manage and monitor the external and internal communications strategy and plans such as the events with press, public, intranet, and website. Act as spokesperson of the company. Advice managers on the implementation of communication plans.

Job Description

Note: This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.

Job Summary:

The Lead Analyst, Content Writer at Raymond James plays a pivotal role in shaping communication strategies for the firm’s most complex and high-impact technology initiatives. This is a senior-level role for a strategic communicator who can independently lead content planning from the ground up—collaborating with IT leadership, project managers, and subject matter experts to ensure messaging is clear, consistent, and aligned with business goals. You will craft compelling narratives that translate technical concepts into accessible content, supporting both evergreen and high-visibility projects. This position requires a proactive, self-directed professional who can manage complexity, work across stakeholder groups, and drive content strategy with confidence and clarity.

Responsibilities:

• Lead the development and execution of content strategies for major IT initiatives, ensuring alignment with business goals and user needs.

• Partner with IT leadership, project teams, and subject matter experts to shape messaging from project inception through delivery.

• Write, edit, and manage high-quality content across multiple formats, including executive communications, intranet articles, user guides, FAQs, and training materials.

• Translate complex technical and business concepts into clear, engaging, and accessible content for diverse internal audiences.

• Develop and maintain communication plans that support both long-term programs and short-term deliverables.

• Provide strategic guidance on tone, structure, and messaging to ensure consistency and clarity across all communication channels.

• Review and edit content created by peers to ensure quality, consistency, and alignment with editorial standards—contributing to a collaborative, high-performing writing team.

• Anticipate content needs and proactively identify opportunities to improve communication effectiveness and user engagement.

• Manage multiple projects simultaneously, balancing strategic planning with hands-on content development under tight deadlines.

• Collaborate with cross-functional teams to ensure timely delivery of content that supports change management, adoption, and awareness.

• Apply feedback, analytics, and stakeholder input to continuously refine content strategies and improve outcomes.

Skills/Previous Experience:

• 5+ years of experience in content strategy, writing, or communications—preferably within a technology, consulting, or enterprise environment.

• Demonstrated ability to lead content development for large-scale, cross-functional initiatives with minimal oversight.

• Exceptional writing and editing skills, with a strong command of tone, structure, grammar, and clarity.

• Experience reviewing and refining peer content to ensure consistency, accuracy, and alignment with editorial standards.

• Proven ability to translate complex technical and business concepts into clear, engaging content for diverse audiences.

• Strong project management skills, with the ability to prioritize and execute multiple initiatives under tight deadlines.

• Adept at building relationships and influencing stakeholders across departments and levels of seniority.

• Familiarity with intranet platforms, content management systems, and digital communication tools.

• Analytical mindset with experience using feedback and performance data to improve content effectiveness.

• Comfortable working independently in a fast-paced environment, with a proactive and consultative approach to problem-solving.

• Experience supporting change management or organizational transformation communications is a plus.

Licenses/Certifications:

• None required.

Education

Bachelor’s: Business Administration, Bachelor’s: Mass Communication, High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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