Lead Analyst, Commercial Data & AI- Orthopedics

Posted 7 Days Ago
5 Locations
In-Office or Remote
94K-152K Annually
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Leads commercial data and AI enablement for DePuy Synthes Orthopaedics. Builds governed customer datasets, data-quality frameworks, KPI models, and predictive or generative AI solutions. Partners with Marketing, Product, Sales, and Data Strategies to translate business questions into analytical plans, improve CRM measurement, ensure privacy and responsible AI compliance, and deliver executive-ready insights. Mentors analysts in SQL, experimentation, data governance, and reproducible analytical practices.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Remote (US), Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes.

We are searching for the best talent for Lead Analyst, Commercial Data & AI.

The Lead Analyst, Commercial Data & AI supports the end-to-end analytical and AI enablement workstream for the Depuy Synthes global Commercial systems and operations to enable consistent data insights and user engagement. This role builds trusted datasets and KPI frameworks and delivers predictive and generative AI solutions that improve lead generation, opportunity management, customer engagement, and commercial execution. The Lead Analyst partners closely with Marketing, Product, Sales, and Data Strategies to ensure data quality, measurement integrity, and responsible AI practices.Responsibilities
  • Build and govern customer data assets: Partner with Data Strategies to define source-of-truth datasets, data definitions, and quality monitoring; document logic and ensure reproducibility.
  • Data Quality & integrity: Monitor and improve data accuracy, completeness, and consistency across systems.
  • GenAI for Commercial enablement: Prototype and evaluate generative AI use cases (e.g., message variant generation, subject line testing, content summarization, agent-assist) with clear guardrails, human validation layer, and measurement.
  • Stakeholder leadership: Partner on analytics intake and prioritization for CRM and other Commercial platforms; translate ambiguous questions into structured hypotheses, analytical plans, and deliverables.
  • Commercial measurement and insights: Define and standardize KPI frameworks, translate business needs into clean, usable data models, and communicate data structure insights to leaders and cross-functional partners.
  • Responsible data & AI: Ensure compliance with data privacy, consent, security, and AI governance policies; identify bias/fairness risks and propose mitigations.
  • Mentorship: Coach analysts on analytical rigor, SQL best practices, and experimentation while ensuring data quality, governance, and reproducibility.
Required Qualifications
  • 5+ years of experience in analytics, data science, or marketing/customer analytics, including hands-on CRM/lifecycle measurement.
  • Advanced SQL skills (complex joins, window functions, CTEs) and experience working with large-scale, complex datasets.
  • Proven hands-on experience with Alteryx Designer to build, automate, and optimize end-to-end data workflows.
  • Strong ability to clean, blend, and transform large, complex datasets from multiple sources.
  • Strong knowledge of Orthopaedics products, procedures, and customer profiles.
  • Experience translating business questions into hypotheses, analytical approaches, and clear recommendations on optimal data structure to meet stakeholder needs.
  • Ability to partner effectively with cross-functional stakeholders and influence without direct authority.
  • Knowledge of data privacy concepts relevant to CRM (consent, suppression, PII handling) and comfort working within governance controls.
  • Excellent written and verbal communication skills; able to create executive-ready materials.
Preferred Qualifications
  • Experience with CRM and Commercial platforms (e.g. Salesforce Life Science Cloud, Marketing Cloud, Movemedical, Tableau Server)
  • Experience with cloud data warehouses (e.g., Reltio, AWS, Snowflake, SAP, Redshift, Databricks)
  • Experience with customer identity resolution, attribution approaches, and performance concepts.
  • Hands-on experience evaluating or implementing GenAI solutions (prompting, retrieval-augmented generation, evaluation/guardrails).
  • Experience with BI tools (e.g., Power BI, Tableau) and semantic modeling.
Core Competencies
  • Systems thinking across data, process, and technology
  • Data strategy, governance, and quality management
  • Workflow automation and data engineering fluency
  • GenAI product thinking and innovation mindset
  • Advanced analytical problem solving
  • Commercial analytics acumen
  • Bias awareness and responsible AI mindset

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:



Preferred Skills:

Analytical Reasoning, Business Development, Business Valuations, Collaboration, Communication, Customer Centricity, Efficiency Analysis, Innovation, Operational Excellence, Problem Solving, Process Optimization, Relationship Building, Sales, Sales Enablement, Sales Support, Solutions Selling

The anticipated base pay range for this position is :

$94,000.00 - $151,800.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

Skills Required

  • 5+ years of experience in analytics, data science, or marketing/customer analytics, including hands-on CRM/lifecycle measurement
  • Advanced SQL skills, including complex joins, window functions, CTEs, and large-scale datasets
  • Hands-on experience with Alteryx Designer for building, automating, and optimizing end-to-end data workflows
  • Ability to clean, blend, and transform large, complex datasets from multiple sources
  • Strong knowledge of Orthopaedics products, procedures, and customer profiles
  • Experience translating business questions into hypotheses, analytical approaches, recommendations, and optimal data structures
  • Ability to partner with cross-functional stakeholders and influence without direct authority
  • Knowledge of CRM data privacy concepts, including consent, suppression, and PII handling
  • Excellent written and verbal communication skills, including creation of executive-ready materials
  • Experience with CRM and commercial platforms such as Salesforce Life Science Cloud, Marketing Cloud, Movemedical, or Tableau Server
  • Experience with cloud data warehouses such as Reltio, AWS, Snowflake, SAP, Redshift, or Databricks
  • Experience with customer identity resolution, attribution approaches, and performance concepts
  • Hands-on experience evaluating or implementing generative AI solutions, including prompting, retrieval-augmented generation, evaluation, or guardrails
  • Experience with BI tools such as Power BI or Tableau and semantic modeling

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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