FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.
Job Description:Value Preposition
Transforming Data into Strategic Business Insights: Integrate data from multiple enterprise sources (Workday, UKG, iCIMS, VMS etc.).
Driving Digital Transformation Through Business Analytics: Solving complex business problems through analytics and automated manual reporting processes.
Job Details
Position Title: Lead Analyst Business System
Career Level: P3
Job Category: Manager
Role Type: Hybrid
Job Location: Bangalore
About the Team:
The HRIS team is a community of dedicated professionals committed to managing and optimizing the technology, systems, and data that support HR processes across an organization.
Impact
Experienced Workday Prism Consultant with 8+ years of IT experience, including strong expertise in Workday Reporting, and Prism Analytics. Proven ability to design, implement, and optimize data integration and analytics solutions using Workday Prism, enabling data-driven decision-making.
Key Deliverables
Design and develop Workday Prism Analytics solutions including data pipelines, datasets, and transformations.
Integrate data from multiple sources (Workday, external systems, flat files, APIs) into Prism.
Perform data cleansing, transformation, and enrichment using Prism pipelines.
Build and maintain Prism datasets for reporting and analytics use cases.
Develop advanced Workday reports and dashboards leveraging Prism data.
Collaborate with HR and business stakeholders to gather requirements.
Ensure data quality, consistency, and governance across Prism solutions.
Optimize Prism performance and troubleshooting issues related to datasets and pipelines.
Support Workday reporting and analytics initiatives.
Assist in security configuration and data access controls within Workday Prism.
Work closely with integration teams on EIB, Core Connectors, and APIs.
Participate in Workday releases, testing, and upgrades.
Skills and Qualification
Functional/Technical Skills:
Good Knowledge of Workday Technology
Strong understanding of HR processes
Ability to translate business requirements into technical solutions
Experience in reporting, forecasting, and analytics use cases
Soft Skills:
Excellent communication and stakeholder management
Strong analytical and problem-solving skills
Ability to work independently and in team environments
Agile/Scrum experience is a plus
Relationships & Collaboration
Reports to: Associate Director
Partners: Cross-functional teams and HR stakeholders
Accessibility Needs
We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.
Skills Required
- 8+ years of IT experience
- Experience as a Workday Prism consultant / Prism Analytics
- Strong expertise in Workday Reporting and Prism Analytics
- Good knowledge of Workday technology
- Strong understanding of HR processes
- Experience integrating data from multiple sources (Workday, external systems, flat files, APIs)
- Experience with EIB, Core Connectors, and APIs
- Experience building and maintaining Prism datasets, pipelines, transformations, and data cleansing
- Ability to develop advanced Workday reports and dashboards using Prism data
- Experience with security configuration and data access controls within Workday Prism
- Experience participating in Workday releases, testing, and upgrades
- Ability to translate business requirements into technical solutions
- Excellent communication and stakeholder management
- Ability to work independently and in team environments
- Agile/Scrum experience
Silicon Valley Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Silicon Valley Bank and has not been reviewed or approved by Silicon Valley Bank.
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Healthcare Strength — Medical, dental, and vision coverage are broad, complemented by mental health resources, healthcare advocacy, and wellness programs. Multiple plan options and added programs (e.g., digital health and well-being services) indicate depth in healthcare support.
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Retirement Support — Retirement programs include a matched 401(k) and additional savings vehicles such as ESOP and ESPP. Match levels and potential discretionary contributions signal strong employer support for long-term savings.
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Parental & Family Support — Parental leave provides up to 12 weeks at full base pay for birth or adoption. Family support extends to back-up care, special needs assistance, college coaching, and inclusive family-building benefits like fertility, adoption, and surrogacy support.
Silicon Valley Bank Insights
What We Do
Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world’s most innovative companies and investors. SVB provides commercial and private banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights and connections. SVB's parent company, First Citizens Bancshares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets. First Citizens Bank, Member FDIC. Learn more at svb.com.
