Lead Analyst Business System

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Details

Value Proposition:

Drive strategic HR transformation by owning and optimizing end to end workday HCM and Recruiting solutions for Maximum business impact. Partner across HR, TA, and IT to configure scalable systems, streamline worker lifecycles, and elevate candidate experiences.

Position Title: Lead Analyst Business System

Career Level: P3

Job Category: Manager

Role Type: Hybrid

Job Location: Bangalore  

Shift Timing : 2:00pm to 11:00pm IST

About the Team:

The HRIS team is a community of dedicated professionals committed to managing and optimizing the technology, systems, and data that support HR processes across an organization.

Impact

Key Deliverables

• Manage and maintain Workday Core HCM configurations​

• Configure and support organizational structure

• Configure and support worker lifecycle events

• Maintain compensation and organizational data structures

• Support business process optimization and automation

• Configure and support end-to-end recruiting processes

• Configure career sites, candidate experience, and employer branding settings

• Partner with Talent Acquisition teams to improve recruitment efficiency

• Ensure compliance with organizational governance requirements

• Participate in Workday releases, testing, and upgrades.

Skills and Qualification

Functional/Technical Skills:

• Good Knowledge of Workday Technology

• Strong understanding of HR processes

• Ability to translate business requirements into technical solutions

• Experience in Core HCM, Recruiting, Security and Reporting use cases

Soft Skills:

• Excellent communication and stakeholder management

• Strong analytical and problem-solving skills

• Ability to work independently and in team environments

• Agile/Scrum experience is a plus

Relationships & Collaboration

• Reports to: Associate Director

• Partners: Cross-functional teams and HR stakeholders

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.