Lead ALF Case Manager

JOB DESCRIPTION

Position: Lead ALF Case Manager

Pay Range: $30.00-$35.00 PER HR

Reporting To: ALF Manager

Work Type: Remote/Field

POSITION SUMMARY:

The Lead ALF Case Manager is responsible for ensuring the positive quality of life and well-being of selected ALWP and CCT clients in a specified region of RCFE’s. This will be done through performing a monthly face-to-face visit with each client, as well as a weekly follow up visit with each client, their social worker, or their RN to ensure they continue to flourish in the RCFE. The Lead ALF Case Manager will identify services needed for each client and work with the CCT and/or ALWP coordinators, the CCT Manager, and the ALW/ALF Manager to ensure services are provided. The Lead ALF Case Manager will build rapport with the staff members at each RCFE and will work to ensure Libertana maintains positive communication with them. Quality assurance reviews may need to be performed as needed. The Lead ALF Case Manager will also help to develop PR strategies, manage client databases, and assist the Director of Waiver Services in general program development.

QUALIFICATIONS:

• Minimum of 2 years’ experience working in a related field.

• Must have a bachelor’s degree in social work, psychology, counseling, rehabilitation, gerontology, sociology, or related field.

• Possess current CPR certification or can receive upon hiring.

• Knowledge of California Community Transitions and California Assisted Living Waiver Programs preferred.

• Exercises exceptional judgement and understanding of clinical practices and documentation skills.

• Superior organizational skills and ability to work independently.

• Good written and verbal communication skills.

• Application management and Public Relations skills

• Knowledgeable in the use of computers and electronic information and charting systems.

• Ability to build and maintain good relationships with Libertana office personnel and RCFE staff.

• Licensed driver with automobile in good working order.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a representation of the major duties and responsibilities of this position. The agency will make reasonable accommodations to allow otherwise qualified applicants with disabilities to perform essential functions.

1. Conducts assessments using ALWP Monthly Form, and any other tools required to determine level of care and services needed for clients.
2. Responsible for the completion of relevant documents and assessments.
3. Uses judgement and decision-making abilities to assess client needs.
4. Notifies ALWP Coordinator, CCT Manager, ALW/ALF Manager, of services needed for each client and ensures these services are provided in a timely manner.
5. Notifies SNF Administrator if client has been re-hospitalized.
6. Conducts quality assurance audits/assessments as needed.
7. Establishes and maintains positive relationships with RCFE staff and other vendors.
8. Significant amount of driving may be required throughout the Los Angeles, San Diego, Riverside, Fresno and San Bernardino County.
9. Manage client databases.
10. Develop PR strategies and programs.
11. Recruiting, Interviewing, and Hiring
12. Oversee and Manage Team Performance
13. Familiarity with Title 22
14. Initiates and sets goals for department
15. Constant communication with department team
16. Enhance efficiency and productivity of procedures and employees
17. Maintain positive customer satisfaction/service
18. Create and implement department specific training
19. Maintain Federal and State regulations/ labor laws
20. Maintain a comfortable work environment for all employees
21. Driving may be required to geographical areas that are covered by the company.
22. Knowledge of Confidentiality, HIPAA and healthcare laws and regulations
23. Monitor compliance
24. Staff evaluations
25. Maintains proper timekeeping.
26. Follows policies and procedures as per Employee Handbook.
27. Maintains all credentials up to date.
28. Reports Fraud and Abuse.
29. Knowledge of mandated reporting.
30. Conducts timely recording and/or documentation of client contact.
31. Attends Department meetings (in person, by phone or by web).
32. Attends all State mandated in service trainings.
33. Performs other duties that may be assigned.

PHYSICAL REQUIREMENTS:

• Stand, sit, talk, hear, and use of hands and fingers to operate computer, telephone, and keyboard on a frequent basis up to 40% of the time.

• Reach, stoop, kneel and bend up to 20% of the time

• Moderate amount of walking up to 15% of the time.

• Moderate amount of driving up to 25%of the time.

• Close vision requirements due to computer work on a frequent basis

• Light to moderate lifting may be required up to 25lbs on a frequent basis.

• Pushing and pulling up to 25lbs.

I have reviewed and accepted the requirements of the job including the job description outlined

above.