Lead AI Solutions Consultant

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

The Lead AI Solutions Consultant is part of the AI Team within Process Transformation and Automation (PTA) and serves as a business-aligned consulting lead for AI, machine learning, natural language processing, and Generative AI initiatives. The role partners with the Discovery team, Business Technology Analysts, business lines, technology delivery teams, data teams, risk partners, vendors, and platform teams to understand use cases, assess feasibility, shape solution direction, and translate business needs into practical AI solution recommendations while maintaining clear separation from technology delivery ownership.

This role requires strong AI solution advisory experience, business enablement capabilities, and working knowledge of enterprise governance, risk, privacy, security, and responsible AI expectations.

• Develop high-level AI solution frameworks that align business processes, AI capabilities, data considerations, control expectations, and technology dependencies to support business strategies.
• Provide AI solution consulting guidance for AI, ML, NLP, and Generative AI initiatives, including solution shaping, feasibility assessment, implementation considerations, and approved prototyping or solution validation support where appropriate.
• Partner with business, technology, data, risk, compliance, information security, operations, platform, vendor, and COE teams to translate business objectives into clear AI solution recommendations and decision guidance.
• Map key dependencies, risks, constraints, and integration considerations across business processes, applications, data flows, AI models, platforms, security controls, and supporting technology environments.
• Evaluate solution alternatives for business fit, scalability, integration complexity, cost, supportability, control requirements, and long-term operational impact.
• Create solution documentation, assumptions, decision guidance, and implementation considerations that enable technology teams to execute with clarity while preserving delivery ownership within technology.
• Support responsible AI, model governance, risk management, auditability, privacy, security, and regulatory expectations throughout the solution lifecycle in partnership with accountable technology and risk owners.

• Bachelor’s degree, or equivalent work experience.
• Eight or more years of related experience in AI solution consulting, AI/ML solution design, business technology enablement, enterprise AI delivery, data platforms, cloud-based AI services, or complex cross-functional technology initiatives.

• Strong understanding of AI/ML, NLP, Generative AI, large language model-based solution patterns, data considerations, and cloud-based AI services.
• Experience advising on enterprise AI or GenAI solutions in partnership with business, technology, data, risk, vendor, and platform teams.
• Ability to assess solution tradeoffs, risks, dependencies, implementation impacts, and operational considerations across complex enterprise environments.
• Strong communication, consulting, and strategic thinking skills, with the ability to translate business needs into clear solution recommendations and executive-ready decision guidance.
• Working knowledge of responsible AI, model governance, privacy, security, compliance, auditability, and control expectations within regulated environments.
• Knowledge of banking operations, financial services processes, enterprise operating models, architecture concepts, and delivery frameworks.
• Experience developing reusable AI solution patterns, implementation considerations, and AI enablement practices.
• AI, cloud, architecture, data, security, Microsoft Azure, AWS, TOGAF, SAFe, or related advisory certifications preferred.

Location expectations  
This role requires working from a U.S. Bank location three (3) or more days per week. 

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.