Lead, AI-Native Special Projects

Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India. 

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an organisation, we make magic happen.

The Mission

Carousell is building on its classifieds and recommerce leadership to transform into an AI-first commerce ecosystem. We are forming a lean, high-velocity AI-Native Special Projects unit to build the future of AI agents for millions of sellers. As the Lead, you will lead a lean team of generalist product engineers to build sales and marketing assistants powered by AI. You will report to the Co-founder and Group CEO. 

This role is open in Singapore and China.

Your Role: The Product Architect

You are the bridge between Carousell’s large first-party data moat and traffic, and the end-user experience. You will be 70% builder and 30% strategist. You will not manage via spreadsheets; you will lead by setting the architectural vision while also leading by executing and shipping hands-on.

Key Responsibilities

• Lead through Execution: Architect and build the first versions of our AI agents. You are the "First Engineer" on this team.

• Rapid Iteration: Move from "What if?" to a working prototype in days. You value Velocity over Complexity.

• AI Orchestration: Design and implementation of custom multi-agent AI solutions, integrating both state-of-the-art LLMs (OpenAI, Anthropic, Gemini) or suitable open models using modern orchestration frameworks such as Langchain’s LangGraph to create dynamic and scalable AI agents.

• Data Strategy: Work with our data teams to turn the trove of proprietary first part data into fine-tuned context for our AI agents.

• Team Leadership: Lead, grow and edit a lean team of AI-native full-stack generalists who share your bias for action and product-first mindset.

• Product Discovery: Spend time with prospective customers, including Carousell merchants, to understand their pain points. You define the problem before you build the solution.

The Technical Profile

• AI Native: You understand foundational model latent space and RAG-enhanced architectures, and how to handle non-deterministic outputs. You know when an LLM is the answer and when a simple heuristic is better.

• Full-Stack Capability: You can navigate the entire stack—from highly scalable Golang and Python-based agentic backends to a polished Flutter interface for cross platform UI/UX.

• Cross-functional collaboration: Bonus if you have the experience to collaborate with cross-functional teams to integrate modern AI stacks into Carousell’s existing infrastructure without getting bogged down in red tape.

The Product-Minded Mindset

• Outcome > Output: You don't care about "lines of code"; you care about "GMV uplift" and "Sellers' time and cost saved."

• High Agency: You treat this unit with extreme ownership. You find the data you need, you talk to users, and you ship.

• User Obsessed: You make something people want. And you realize that for an AI agent, the interface is the personality. You care about how the AI "feels" to the user.

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