About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Purpose
To lead the design, architecture, and delivery of enterprise-grade AI/ML solutions using NLP, NLU, LLM, and Generative AI technologies, while providing technical leadership, mentoring engineers, and ensuring scalable, production-ready AI systems.
Responsibilities & Authorities
Lead architecture and development of advanced AI/ML solutions
Define and implement end-to-end AI pipelines (data → model → deployment → monitoring)
Establish AI engineering standards, best practices, and governance
Mentor AI/ML engineers and enforce code quality and technical excellence
Collaborate with product and business teams to translate requirements into AI solutions
Optimize models for performance, scalability, and production reliability
Evaluate and adopt new AI tools, frameworks, and technologies
Own delivery timelines, risk management, and quality standards
Communicate technical trade-offs and solutions to stakeholders
Authority over technical design, model approach, and AI architecture decisions
Requirements
Bachelor’s/Master’s degree in CS/IT/Data Science or related field
6+ years of AI/ML experience with production deployments
Strong expertise in Python, OOP, FastAPI, Prompt Engineering
Hands-on experience with NLP, NLU, LLMs, and Generative AI
Experience with Docker, Jenkins, CI/CD, and MLOps practices
Experience leading AI/ML engineering teams
AWS AI/ML services experience preferred
Strong problem-solving and communication skills
Vector Databases / RAG - Vector DB (Anyone) , Embeddings , Hybrid search (semantic + keyword) , Chunking, context window optimization ,Metadata filtering, Hybrid pipelines
LLMs / GenAI - Prompt engineering , Fine-tuning, LoRA, PEFT , Guardrails , Context window.
Infrastructure - AWS (S3, Lambda, ECS, EKS, SageMaker) , Docker , CI/CD pipelines (Jenkins, GitHub Actions) , Model serving (FastAPI), Secrets management (AWS Secrets Manager) , GPU acceleration (CUDA)
Experience working in Agile environments
Location: Chennai, Noida, Navi Mumbai, Gurgaon, Indore & Mohali
Work Mode: Hybrid
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Top Skills
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
