Lead AI Engineer

Posted 10 Days Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
eCommerce • Fintech • Information Technology • Payments • Financial Services
At Fiserv, we aspire to move money and information in a way that moves the world.
The Role
Lead AI Engineer driving AI-assisted engineering adoption, defining reference architectures, conducting reviews, building LLM-powered agents and developer tools, improving CI/CD and security practices, mentoring engineers, and enabling cross-team engineering excellence across Output Solutions.
Summary Generated by Built In

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Lead AI Engineer

About Your Role

As a Lead AI Engineer, you will play a critical role in advancing AI-driven engineering practices and establishing technical excellence across the Output Solutions portfolio. Working closely with engineering, product, cloud, and security teams, you will drive the adoption of AI-assisted development tools and deliver solutions that align with our business goals and client needs.

What you’ll do:

  • Establish and evolve engineering standards, architecture patterns, CI/CD practices, and security frameworks across multiple application teams 
  • Conduct architecture reviews, code reviews, and technical consultations supporting solutions built with Java, Spring Boot, .NET, Angular, Python, and related technologies 
  • Define reusable reference architectures, engineering patterns, and decision frameworks that teams can independently adopt and scale 
  • Champion AI-assisted engineering practices, evaluating and implementing AI developer tools that improve quality, productivity, and delivery velocity 
  • Deliver technical workshops, mentoring programs, and enablement sessions focused on engineering excellence, AI adoption, and emerging technologies 
  • Build custom agents, connectors, and extensions that deliver real-time impact for Output Solutions operations and client needs
  • Drive measurable improvements in software quality, operational reliability, defect reduction, and delivery performance through tooling, automation, and process enhancements 
  • Mentor senior engineers, foster communities of practice, and promote architectural thinking, production ownership, and cross-team collaboration 

Experience you’ll need to have:

  • 10+ years of software engineering experience with enterprise-scale application development and delivery 
  • 8+ years of experience developing applications using Java, Spring Boot, microservices, REST APIs, and enterprise integration frameworks 
  • 5+ years of experience in a Principal Engineer, Architect, Lead Engineer, or equivalent technical leadership level across multiple teams 
  • 4+ years of experience building and maintaining CI/CD pipelines and DevOps practices using tools such as GitLab CI, Jenkins, and automated testing platforms 
  • 4+ years of experience working with cloud-native and containerized technologies including OpenShift, Kubernetes, Docker, AWS, Azure, or Google Cloud Platform 
  • 3+ years of experience building LLM-powered applications or agents in production with platforms such as Anthropic Claude, OpenAI, M365 Copilot, or equivalent enterprise agent platforms
  • 3+ years of experience implementing application security controls including OAuth2, JWT, TLS, secrets management, and vulnerability remediation practices 
  • Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and/or military experience 

Experience that would be great to have:

  • Strong experience with relational and NoSQL database technologies
  • Experience leading architecture modernization initiatives involving microservices, cloud migration, or platform transformation efforts 
  • Experience delivering technical training, coaching, or mentorship programs for engineering organizations 
  • Prior experience supporting manufacturing, industrial automation, supply chain, or production technology environments 

How you’ll work:

  • Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday 
  • This role requires flexibility to potentially work off-hours  
  • This role requires use of a computer and audio equipment 

Travel:

  • Approximately 10% travel off-site or to other office locations is expected

Sponsorship:

  • In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

#LI-AB2

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.


It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Skills Required

  • 10+ years of software engineering experience with enterprise-scale application development and delivery
  • 8+ years developing applications using Java, Spring Boot, microservices, REST APIs, and enterprise integration frameworks
  • 5+ years in Principal Engineer, Architect, Lead Engineer, or equivalent technical leadership across multiple teams
  • 4+ years building and maintaining CI/CD pipelines and DevOps practices using GitLab CI, Jenkins, and automated testing platforms
  • 4+ years working with cloud-native and containerized technologies including OpenShift, Kubernetes, Docker, AWS, Azure, or Google Cloud Platform
  • 3+ years building LLM-powered applications or agents in production with platforms such as Anthropic Claude, OpenAI, M365 Copilot, or equivalent
  • 3+ years implementing application security controls including OAuth2, JWT, TLS, secrets management, and vulnerability remediation practices
  • Bachelor's degree in computer science, engineering, or related field (or equivalent combination of education/experience)
  • Legally authorized to work in the U.S. without need for visa sponsorship now or in the future
  • On-site work Monday through Friday (role is not eligible in a long list of US states)
  • Strong experience with relational and NoSQL database technologies
  • Experience leading architecture modernization initiatives (microservices, cloud migration, platform transformation)
  • Experience delivering technical training, coaching, or mentorship programs
  • Prior experience supporting manufacturing, industrial automation, supply chain, or production technology environments

Fiserv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fiserv and has not been reviewed or approved by Fiserv.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options alongside disability, life, and mental-health support resources. The offering is further reinforced by wellness programming and access to an employee assistance program with counseling.
  • Leave & Time Off Breadth Time-off support appears broad, including paid holidays, sick time, and policies framed as well-being or recharge time. Parental leave and other leave types such as bereavement are also described as part of the overall package.
  • Retirement Support Retirement benefits include a 401(k) plan with company matching and, for some legacy populations, access to a defined benefit pension plan. Equity-related programs such as an employee stock purchase plan are also described as available for eligible employees.

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The Company
HQ: Milwaukee, WI
41,000 Employees
Year Founded: 1984

What We Do

Fiserv, Inc. (NYSE: FI) is a leading global provider of payments and financial services technology solutions, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. For more information, visit www.fiserv.com.

Why Work With Us

As a global leader in payments and financial technology, we proudly serve clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

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