Lead Accounting Representative

Description

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers’ unique needs – whether it’s protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.

Job Responsibilities

• Performs a variety of accounting functions, in accordance with procedures and appropriate segregation of duties. Provides support in all areas (i.e., general accounting, accounts receivable, accounts payable, account reconciliation, etc.). May assist in coordinating or prioritizing daily workload and delegation of assignments in a manner to ensure accurate and timely completion.
  • Accounts Receivable: Provide approval of grace period reinstatements including for exception cases.
  • Accounts Payable: Review and process approval of refunds of higher monetary value.
  • Account Reconciliation: Monitor suspense balances for system issues and account discrepancies troubleshooting and working with others to resolve.
• Maintain advanced knowledge of products, regulations, and processing procedures to effectively service customer inquiries of a complex nature and to comply with company, regulatory and department guidelines.
• Participates in projects such as reviewing and/or testing impact to current policies/practices for system installs/upgrades, changes in regulatory environment, etc. Includes requirement gathering and testing of business applications.
• May audit work of others providing feedback to management including recommendations for process improvements.
• Provides training and technical advice to lower-level positions.
• Maintains relationships with other departments and/or outside agencies to resolve problems. Includes written and verbal communication with customers.
• Assist with providing support for activities with internal and/or external auditors in support of meeting compliance and regulatory requirements. Presents audit results to management.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Minimum Qualifications

• Associate degree or equivalent experience in Business, Accounting, or related discipline preferred.
• 4 to 7 years of related experience. Previous experience in the banking or insurance industry preferred.

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Why Join Us.

At MassMutual Ascend, our collaborative culture is key to our success. It’s the reason we’re a leading provider of annuities today, and it’s the reason we’ll continue rising to the top tomorrow. A career at MassMutual Ascend means you’ll contribute to our mission of taking financial futures above and beyond – and you’ll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community.

MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..