Lead Account Manager

Position Summary 

As an Account Manager, you will play a critical role in maintaining our market position and driving customer satisfaction. You will be responsible for managing key customer relationships, ensuring accurate forecasting, and collaborating with internal teams to deliver tailored solutions. This role is essential to sustaining and growing our commercial presence in Japan.

Main responsibilities 

• Maintain Point of Reference (POR) position and defend market share.
• Resolve customer issues related to delivery, quality, and product change notifications (PCNs).
• Collaborate with Business Units to develop and deliver customer-centric solutions.
• Engage with customer procurement teams to understand needs and drive satisfaction.
• Analyze customer forecasts to provide accurate demand and revenue projections.
• Ensure consistent communication with internal stakeholders to align on customer strategies.

Education & experiences 

• Bachelor’s degree in Science, Technology, Engineering, Chemistry or Business is preferred. Master's or doctoral degree will be considered higher potential 

• 10+ years’ experience equivalent knowledge in Japan semiconductor process and industry map 

• 10+ years equivalent knowledge of Business-to-Business sales experience. Having knowledge and practical experience with Miller Heiman’s method would be an added priority 
• Proven ability to identify customer needs and apply logical problem-solving.

• Strong interpersonal and communication skills, both externally and internally.
• Proactive approach to customer engagement and issue resolution.
• Analytical mindset with experience in forecasting and data interpretation.

• Ability to work cross-functionally and thrive in a team-oriented environment.

Candidate should know our Entegris Key value: 

PACE Values 

• People and Teamwork : The principles emphasize maintaining a global perspective, treating everyone with respect, fostering trust and partnerships, and working together toward shared goals for team success 

• Accountability, Integrity, Trust : We commit to keeping our promises, hold ourselves accountable to each other and our customers, foster positivity and trust among employees, and uphold the highest integrity in all our actions 

• Creativity and Innovation : We embrace thinking outside the box, creating new value for our customers and company across all areas, and continuously learning from both successes and failures 

• Dedication to Excellence : We set high standards to be best in class, provide exceptional leadership, relentlessly focus on customer success, and work with urgency to meet and exceed goals—"do it now, do it right. 
    

• Accuracy and ownership of revenue forecasts.
• Strength and consistency of customer relationships.
• Contribution to base revenue growth for the Japan commercial team.
• Effective collaboration with Business Units to improve customer response times.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. 

Interview Process　面接プロセス: 

複数回 

Location to work就業場所： 

Tokyo Office東京オフィス 

Belong to所属： 

日本インテグリス合同会社