Lead Account Manager - MRO

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Internet of Things • Software • Manufacturing
At Resideo, we create technology and smart solutions that integrate with our customers' lives.
The Role
Leads national and regional MRO account sales, customer and representative relationships, account and channel planning, pricing, promotions, assortment, and product launches. Identifies growth opportunities, analyzes competitive intelligence, coordinates cross-functional execution, supports trade shows and customer meetings, and contributes to team development and sales performance.
Summary Generated by Built In

Leads national account sales activities for a defined customer segment within the U.S. MRO business. Responsible for managing customer and representative relationships, developing account and channel sales plans, and driving growth across assigned product categories. Partners with internal functions to align pricing, promotions, assortment, and new item launch execution to customer needs and business objectives. Provides department-level leadership for assigned accounts and sales activities, with accountability for sales results, team development, and execution of growth plans within scope.

JOB DUTIES:

  • Lead the development and execution of account, channel, and customer sales plans for assigned national 

and regional accounts.

  • Manage representative organizations and coordinate day-to-day sales activity to support sales growth and

customer coverage.

  • Lead customer meetings and support trade show participation as the primary category and business

contact.

  • Coordinate pricing, assortment, and promotional execution with marketing, trade marketing, and internal

sales partners.

  • Identify growth opportunities within the assigned segment and recommend actions to expand sales across

product categories.

  • Gather and analyze competitive and marketplace intelligence to support account planning and sales

recommendations.

  • Drive new item launch execution at the customer level and ensure plans are implemented within required

timelines.

  • Support team development and cross-functional coordination to ensure strong customer relationships and

delivery against business objectives.


YOU MUST HAVE: 

  • 7+ years of sales, account management, or trade marketing experience in B2B electrical, MRO, or major

accounts.

  • Experience managing customer relationships, account plans, and representative organizations.

  • Demonstrated experience working with pricing, promotions, assortment, and product launch execution.

  • Experience building and maintaining effective business relationships across sales, marketing, and customer

teams.

  • Proficiency with Microsoft Excel, PowerPoint, and other standard business software tools.


WE VALUE: 

  • Prior leadership or team management experience.
  • Experience working with electrical distributors, contractors, property managers, or maintenance contractors.
  • Experience supporting multi-category sales growth within a national or regional account structure.

WHAT'S IN IT FOR YOU:

  • Resideo is a large matrix organization, so this is a great opportunity to hone your skills around driving results across cross-functional teams.
  • Enjoy work-life balance with generous vacation time that can be scheduled with manager approval based on business priorities and personal needs, without pre-set maximums. 
  • Immediate eligibility for Resideo benefits, including Medical, Dental, Vision insurance and 401K.

#LI-LH1

#LI-Remote

About Us

Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.

You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice  Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.

If a disability prevents you from applying for a job through our website, request assistance here.

Skills Required

  • 7+ years of sales, account management, or trade marketing experience in B2B electrical, MRO, or major accounts
  • Experience managing customer relationships, account plans, and representative organizations
  • Experience with pricing, promotions, assortment, and product launch execution
  • Experience building and maintaining business relationships across sales, marketing, and customer teams
  • Proficiency with Microsoft Excel, PowerPoint, and standard business software tools
  • Prior leadership or team management experience
  • Experience working with electrical distributors, contractors, property managers, or maintenance contractors
  • Experience supporting multi-category sales growth within a national or regional account structure

Resideo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Resideo and has not been reviewed or approved by Resideo.

  • Retirement Support — Feedback suggests the retirement program features a standout employer match and access to an employee stock purchase plan. These elements add meaningful long-term value to total rewards.
  • Leave & Time Off Breadth — Feedback suggests time off is generous in some salaried roles, with flexible or unlimited PTO alongside company holidays and parental leave. Actual usage appears to depend on team norms and manager support.
  • Healthcare Strength — Feedback suggests medical, dental, and vision coverage are comprehensive, complemented by wellness resources and health savings options in some plans. This establishes a solid baseline of health support across many roles.

Resideo Insights

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The Company
HQ: Scottsdale, AZ
14,000 Employees
Year Founded: 2018

What We Do

Resideo is a global leader in ensuring homeowners are safe, productive and comfortable in their homes. The company became an independent, publicly traded company in late 2018 as a result of Honeywell spinning off its Homes product portfolio and ADI Global Distribution businesses. Resideo’s mission is to provide its customers with integrated, simple solutions for today’s connected home.

Why Work With Us

Resideo puts people in charge of their home comfort, safety, security, and energy efficiency. We are also a top global distributor of security, fire, and low-voltage products. We work as a team of teams, where we all understand and work towards a common goal to solve challenges, serve our customers, and support the communities where we live.

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