Lead, Account Management

Job Title: Sr Account Manager/ Account Manager 

Job Summary 

The Account Manager is responsible for achieving sales objectives, gaining new market share and profitability levels at assigned region’s specific markets (non-core market), through executing the Business Unit strategies as well as developed tactical sales strategies developed for Southeast Asia region. 

Reports to: Sr Account Manager/Sr Sales Manager 

Key Responsibilities 

Strategy 

• Responsible for assigned accounts within Southeast Asia and shall take the lead on generating visible business growth 

• Understand customer’s business and technology road map and drive internal teams for continuous improvement in term of product quality, establishing technical edge and market competitiveness  

• Understand corporate, division and field operations goals and develop specific strategies to achieve set sales objectives with the support from Regional Director 

• Monthly update on activities progress, strategic plans including account’s financial status and their business strategy, competitive landscape, market share data and customer’s needs and requirements 

• Need to be well versed in all Entegris product offerings / services and able to promote and sell 

• Participate in Regional Sales meetings 

Account Management 

• Participate in team’s weekly working meetings, provide updates on opportunities and issues as well as accelerate market share wins 

• Develop and upkeep key account sheet, customer org, and battlefield. Regular on-time submission of accounts forecast plan  

• Drive effective pricing strategy, manage contract and price negotiations process at accounts; focus on  increasing average selling prices and improving profitability in accordance with total margin strategy 

• Work closely with global and regional support teams such as Product Management, Logistics, Quality, Finance, etc. to ensure indirect pre and after-sales service to accounts are effectively provided 

• Effective utilization of support of Regional Product Support and Field Applications Engineers for pre and after-sales activities 

Relationship Management 

• Develop and maintain senior level industry contacts and relationships to provide opportunities for new businesses 

• Complete quarterly review of newly identified, Economic Buying Influence (EBI), Technical Buying Influence (TBI) and Coach Roles at accounts and details of their influence on attaining quantifiable revenue 

Asset Management 

• Manage Entegris assets (accounts receivable, expenses, inventory, personnel, etc) effectively serving customer needs while providing Entegris with a suitable return on its investment 

Technical Leadership 

• Support and work with marketing team on trade shows, technical conference and seminars as needed 

• Align the technology road map of each division in core developments with the technology goals of the strategic or critical customer 

Process Management 

• Assess and discover ways to improve internal business process that positively influence customer’s satisfaction 

• Maintain regular usage and update accounts information and activities on CRM 

New Market Development 

• Assess and discover ways to offer and penetrate Entegris range of products to new marketplace/regions that will exponentially grow the business 

• Understand new market needs, make recommendation to Product teams, and co-work on solutions to serve the market needs 

Senior Account Manager may have supervisory responsibilities. 

Requisite Criteria & Skills 

• Bachelor’s Degree in Engineering or Science with 3 – 5 years’ experience in the semiconductor/wafer fab industry 

• Previous sales experience in Semiconductor front end will be a plus.  

• Hard working, possess drive and willingness to get in and find out what’s going on and knock down walls 

• Possess Class 3 driving license and own a car