IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.
Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.
As the Lead – Academic Counsellor (Mumbai) at Lower Parel, Mumbai, you will play a pivotal role in managing and mentoring a team of academic counselors to drive student enrollments and deliver an exceptional counseling experience. This role involves overseeing team performance, strategizing lead conversion efforts, resolving escalated student concerns, and ensuring achievement of enrollment and revenue targets while maintaining a student-first approach. You will collaborate with cross-functional teams and leadership to optimize counseling operations and uphold high standards across student engagement processes.
● Team Management & Leadership:
● Must-Have:
Work with one of India’s fastest-growing digital education brands.
Gain leadership exposure while driving end-to-end student counseling and enrollment strategies.
Be part of a collaborative, high-growth work environment focused on innovation and performance.
Opportunity to mentor and build high-performing counseling teams while making a meaningful impact on learners’ careers.
You’re someone who:
Thrives in a fast-paced, target-driven environment.
Enjoys mentoring teams and driving performance through coaching and accountability.
Is highly student-focused and passionate about guiding learners toward career success.
Uses data and insights to improve team efficiency and conversion outcomes.
Communicates effectively and collaborates seamlessly with cross-functional teams.
Skills Required
- 3–5 years of experience in sales or counseling
- At least 1 year of experience in a team lead or supervisory role
- Experience managing teams, coaching performance, and achieving group targets
- Strong written and spoken English communication skills
- Ability to drive high-performance sales teams while maintaining a student-centric counseling approach
- Hands-on experience with CRM tools, sales dashboards, and performance tracking systems
- Must be residing in Mumbai
- Excellent problem-solving abilities and ability to manage pressure in a high-performance environment
- Strong understanding of sales funnels and customer journeys within the education domain
- Background in digital marketing education or student counseling
- Relevant certification in counseling, education, or sales management
What We Do
IIDE is a digital-first business school focused on preparing India’s next generation of digital and business leaders. It offers digital marketing programs, undergraduate business education, and AI-focused certifications for students, graduates, working professionals, career switchers, and entrepreneurs. Through online learning and campus experiences in Mumbai, Delhi, and Nepal, IIDE combines practical, industry-led education with career and entrepreneurship outcomes.
