IIDE - The Digital School Jobs

Lead – Academic Counsellor (Delhi)

IIDE - The Digital School

Lead – Academic Counsellor (Delhi)

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New Delhi, Delhi, IND

In-Office

Senior level

Edtech

The Role

Counsel prospective students on digital marketing programs, provide career guidance, drive enrollments and revenue targets, follow up with leads using CRM tools, track conversions, handle escalations, and mentor junior counsellors. The role requires strong communication, sales performance, student engagement, reporting, and team collaboration in a fully office-based Delhi setting.

Summary Generated by Built In

Lead – Academic Counsellor (Delhi)

Work Timings: 10:00 am – 7:00 pm

Working Days: Monday – Saturday

Work Mode: 100% Work from Office

Location: Delhi – South Extension 2

Reports to: Team Lead / Sales Manager

About IIDE:

IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.

Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

About the Role:

As a Career Counsellor at Delhi – South Extension 2, you will play a pivotal role in guiding prospective students through their educational journey. This role involves counseling students on digital marketing programs, providing career advice, and driving enrollments while contributing to revenue targets. You will mentor junior counsellors when required and work with cross-functional teams to uphold high standards across all programs and student interactions.

What You'll Do:

● Student Counseling & Guidance:

○ Counsel students about digital marketing programs and help them select the right course based on their goals.

○ Communicate with students and parents via in-person meetings and calls, addressing queries and guiding them through course options.

○ Provide expert advice on career opportunities and program outcomes.

● Mentorship & Team Collaboration:

○ Mentor junior counsellors to enhance their performance and counseling effectiveness.

○ Support onboarding and training of new team members.

○ Collaborate with peers and management to ensure smooth operations and consistent conversion performance.

● Target Achievement & Reporting:

○ Consistently meet daily, weekly, and monthly enrollment targets.

○ Conduct regular follow-ups with leads and track conversions using CRM tools.

○ Maintain accurate records, reports, and analytics to improve individual and team performance.

● Additional Duties:

○ Handle escalations or complex student queries as required.

○ Participate in promotional and engagement activities for student outreach.

○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

Who You Are:

● Must-Have:

○ 1–8 years of experience in counseling or sales, preferably in the EdTech industry.

○ Excellent written and spoken English.

○ Strong interpersonal, listening, and communication skills.

○ Proven track record of achieving sales and counseling targets.

○ Proficiency with CRM systems and sales automation tools.

● Should Have:

○ Ability to manage multiple priorities in a fast-paced environment.

○ Leadership potential and readiness to take on additional responsibilities.

● Nice to Have:

○ Prior experience in EdTech or education counseling.

○ Certifications or knowledge in digital marketing or education counseling.

Why Join IIDE?

Work with one of India’s fastest-growing digital education brands

Gain exposure to end-to-end marketing and student acquisition processes

Collaborative and high-growth work environment

Opportunities for career advancement and leadership roles

Who You’ll Thrive As

You’re someone who:

Is empathetic and passionate about guiding students in their career decisions

Is target-driven and thrives in a performance-oriented environment

Has strong communication and persuasion skills

Enjoys mentoring others and contributing to team success

Adapts quickly and takes ownership of responsibilities

Expected Deliverables / KPIs:

● Calls: 60–80 connected calls per day

● Revenue Targets: Consistent achievement of weekly enrollment and revenue goals

● Talk Time: 2–3 hours of active talk time daily

● Location Requirement: Candidate must be residing in Delhi

Skills Required

1-8 years of experience in counseling or sales, preferably in EdTech
Excellent written and spoken English
Strong interpersonal, listening, and communication skills
Proven track record of achieving sales and counseling targets
Proficiency with CRM systems and sales automation tools
Ability to manage multiple priorities in a fast-paced environment
Leadership potential and readiness to take on additional responsibilities
Prior experience in EdTech or education counseling
Certifications or knowledge in digital marketing or education counseling

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The Company

106 Employees

Year Founded: 2016

What We Do

IIDE is a digital-first business school focused on preparing India’s next generation of digital and business leaders. It offers digital marketing programs, undergraduate business education, and AI-focused certifications for students, graduates, working professionals, career switchers, and entrepreneurs. Through online learning and campus experiences in Mumbai, Delhi, and Nepal, IIDE combines practical, industry-led education with career and entrepreneurship outcomes.