(LDC) Specialist - Contract Management.Legal and Regulatory

Limited Duration Contract - Specialist - Contract Management

To provide support regarding drafting, legalities, structuring and efficiency of contractual arrangements for designated MTN business units, ensuring compliance and governance

• Create and conclude standardized agreements for designated MTN business units and negotiating same under the supervision of the Senior Manager Commercial Legal dedicated to the designated business unit.

• Provide legal support for the Products environment in the development of product terms and conditions and ad hoc Legal requirements from the designated business unit.

• Monitor execution of contract milestones as stipulated in various agreements.

• Monitor contract life cycle and ensure that expiring contracts are renewed on time before they expire, where applicable. 

• Provide inputs into agreement models for the designated business units such as requested from time to time by the responsible Senior Manager: Commercial Legal.

• Legal and contract support for Ad Hoc projects for the designated business units

• Protect MTN against Legal risk by identifying and highlighting risks to appropriate stakeholders within business such as Legal, Management and/or Executive Management.

1. Mission/ Core purpose of the Job

To provide support regarding drafting, legalities, structuring and efficiency of contractual arrangements for designated MTN business units, ensuring compliance and governance.

2. Context (Global influences, environmental / industry demands, organisational mission etc.)

• Create and conclude standardized agreements for designated MTN business units and negotiating same under the supervision of the Senior Manager Commercial Legal dedicated to the designated business unit.

• Provide legal support for the Products environment in the development of product terms and conditions and ad hoc Legal requirements from the designated business unit.

• Monitor execution of contract milestones as stipulated in various agreements.

• Monitor contract life cycle and ensure that expiring contracts are renewed on time before they expire, where applicable. 

• Provide inputs into agreement models for the designated business units such as requested from time to time by the responsible Senior Manager: Commercial Legal.

• Legal and contract support for Ad Hoc projects for the designated business units

• Protect MTN against Legal risk by identifying and highlighting risks to appropriate stakeholders within business such as Legal, Management and/or Executive Management.

3. Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

       Key Accountabilities:

Responsible for creating, negotiating and concluding of Customer Agreements

• Preparing the required standard contracts once instruction received from the respective business area.

• Providing contract support to the designated business units.

• Analyse contract issues and legal risk once contract negotiations ensue and liaise with the different internal business units/stakeholders (including Senior Manager: Commercial Legal) to mitigate the legal risk or to provide business feedback to the Customer or service provider.

• Drive the finalization and conclusion of agreements once it has been provided to the Customer or service provider and escalate to responsible Senior Manager: Commercial Legal where necessary.

• Report on Agreements status on a monthly basis

• Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.

• Maintain records for correspondence and documentation in relation to established contracts and those in progress.

•  Communicate and present information to stakeholders about all contract-related matters.

• Monitor contracts and move forward with close-out, extension or renewal according to what’s best for the company.

• Solve any contract-related problems that may arise with other parties and internally with the company itself.

• Developing and/or amending contract management processes, guidelines and governance frameworks

• reporting,

• Liaising with suppliers/business partners to drive performance and compliance with key performance indicators and service level agreements,

• Providing contract management and administration functions to support the delivery of project/command objectives.

       Responsible for all EBU Fixed Line Tender reviews and support

• Attend to all NDA requirements attached to tenders received ensuring the proper policies are followed in terms of NDA’s and escalate in

• time where the opportunity might be at risk due to policy.

• Liaise with all appropriate internal stakeholders in order to address all Legal and contract issues relating to the tenders.

• Escalate or advise if deadlines are not achievable for appropriate action to be taken.

Establishes appropriate relationships with internal stakeholders in the various business units in order to conclude agreements.

• Build strong long-term relationships with various stakeholders in the different business units who impacts on contracting to ensure proper support and feedback in the contract negotiation phase.

• Develop a proper high-level understanding of the environment and technologies and appropriate agreement structures in order to provide general contract/legal advice on the proper contracting models to be followed.

• Provide inputs ii terms of processes which can be enhanced in order to conclude contracts in a speedy and efficient way.

• Report on all matters where proper policy has not been followed

Context: 

• Highly sensitive and confidential nature of work undertaken - requires stringent legal regulation.

• Exposure to corporate and government entities

• New business development and growing need for the provision of legal and risk related advice

• Regulatory environment (collaboration with regulatory advisors)

• Competition laws

• Changes in corporate behavior

• Rapid growth of the company

• Rapid growth of product and services

• Insurance environment, within and outside of SA

• More than 80% of a company’s business relationships governed by contracts

Key Performance Areas:

Reporting

• Prepare monthly reports for submission to management.

• Report on potential commercial risks that could arise and the appropriate mitigation plan developed

Customer Satisfaction

• Build and maintain solid relationships with all customers – internal and external.

• Understand customer needs and requirements and tailor service delivery accordingly.

• Ensure customer needs and requirements are satisfied by employing the appropriate systems, processes and procedures

• Adopt a proactive approach to prevent problems from arising in the future.

• Identify trends and patterns pertaining to customer requests and needs and filter this information appropriately to continually improve all aspects of service delivery. 

Creativities: (improvement/innovation inherent)

• Identify trends and standards to recommend improvements on current contracts

• Look for creative ways to minimize risk 

• Look for ways to close a deal and mitigate “deal breakers”

• Continuous development and improvement of standard documentation and processes – i.e. looking at efficiencies and streamlining.

• Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage

• Negotiate best possible deals in line with business strategies.

• Network extensively and build and maintain relationships (internal and external)

• Proactively encourage and maintain relationships

• Communicate actively and effectively resolving any potential conflicts that may arise

• Build professionalism, loyalty and commitment to the organization

4. Job Requirements (Education, Experience and Competencies)

Education:

• LLB

Experience:

• Min of 3 years of commercial drafting experience in a reputable law firm or as a proprietor

• Experience in telecommunications advantageous

• Commercial / technical and/or further legal qualification will be an advantage

• Experience in handling and negotiating.

About MTN South Africa

Launched in 1994, MTN South Africa is a subsidiary of MTN Group, a leading emerging market operator with a clear vision to lead the delivery of a bold new digital world to our customers. We are inspired by our belief that everyone deserves the benefits of a modern connected life. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code ‘MTN’. Our strategy is Ambition 2025: Leading digital solutions for Africa’s progress.