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The Role
Leads presales and solution architecture for complex enterprise telecommunications deals, from requirements gathering through proposals, pricing, delivery, and implementation oversight. Develops customized fixed solutions, manages RFP responses, ensures architectural standards, supports commercial negotiations, and collaborates with sales and forecasting teams. Manages and develops an engineering team, establishes governance, monitors KPIs and budgets, mitigates delivery risks, and drives continuous improvement and customer-focused business transformation.
Summary Generated by Built In
•Lead, create and manage complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
•Understand the customer’s technical environment and strategic goals to design and deliver customised solutions that meet MTN EBU fixed client specific needs.
•Collaborate closely with forecasting and sales operations to drive and manage pre-sales and RFP pipeline.
•Develop detailed proposals that outline the proposed Business Line solutions, benefits, and costs, as well as creating pricing models and providing input on contract negotiations.
•Gather technical requirements, evaluating technologies, guiding the implementation of product solutions, and ensuring the architectural integrity of all projects.
Responsibilities
Strategy Development and Implementation
•Lead, create and manage complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
•Act as a key player in driving not just sales, but also broader business transformation and long-term client success through Pre-sales and solution architecture function.
•Define and maintain the architecture and solution standards in line with MTN Group guidelines to guide the design and implementation of Fixed solutions within the identified specialised product/ solution domain.
•Continuously evaluate and refine pre-sales and solution architecture processes to ensure they are aligned with the company’s strategic growth priorities, increasing efficiency, and competitive advantage.
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Pre-Sales and Solution Architecture Delivery Leadership
•Lead a team to:
•Engage with clients to understand their business strategies and translate them into tailored technical solutions that provide competitive advantages.
•Serve as trusted advisors during the pre-sales process, guiding clients on how solutions can drive innovation and future growth in alignment with their long-term goals.
•Develop complex, customized architectural solutions that address specific client needs from the pre-sales stage through to proposal and delivery.
•Develop detailed, strategically aligned proposals that clearly outline business line solutions, their long-term benefits, associated costs, and competitive advantages.
•Align client technical requirements with both short-term project goals and long-term business strategies, ensuring the proposed solutions support future scalability, innovation, and growth.
•Lead RFP responses that not only meet client expectations but also position the company as a strategic partner in their digital transformation journey.
•Collaborate closely with forecasting and sales operations to drive and manage pre-sales and RFP pipeline.
•Provide guidance on creating pricing models and provide input on contract negotiations.
•Oversee the implementation phase to ensure solutions are delivered as designed, while also tracking strategic impact and outcomes for the client.
People Leadership /Management
•Lead, mentor, and manage a team of engineers providing coaching, guidance, and performance evaluations.
•Develop and maintain a high-performance team that consistently meets or exceeds targets.
•Foster a culture of collaboration, continuous improvement, and customer-centricity within the team.
•Set integrated goals and objectives for the team in order to achieve a future-focused, future-fit high-performing organisation.
•Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors.
•Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
•Develop and maintain a high-performance team that consistently meets or exceeds targets.
•Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program.
•Develop and implement a training plan to build and develop skills within the team.
•Enable and model healthy employee relations and collaborative teamwork.
•Manage diversity, develop, and embed an Employment Equity plan for the business area.
•Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
•Act as an ambassador for the team by living the values and vital behaviours and changing and influencing employees’ behaviour
Governance
Strategic governance and interlock
•Develop and execute the Pre-sales and solution architecture governance framework and associated forums to govern the application of Business Line solution standards within the specialised product/ solution domain.
•Lead regular strategic meetings with key stakeholders to align on pre-sales and solution architecture activities, review solution performance, and identify new opportunities.
•Perform evaluation baseline of key performance indicators (KPIs).
•Request for relevant budget for internal projects and new initiatives. Monitor costs accordingly.
•Facilitate preparation of proposals on change initiatives, policies and procedures.
Escalations
•Identify potential risks in solution delivery and develop mitigation strategies to prevent disruptions and ensure project success.
•Escalate issues that will result in severe time, scope, productivity, and cost or resource or reputational impact.
•Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
•Manage and provide solutions through stakeholder consultation where relevant.
Performance
•Implement processes for regular review and refinement of Business Line solution offerings based on performance data and customer feedback in line with MTN SA Strategy.
•Ensure alignment between and across other functions within MTN SA product/ solutions, including but not limited to market representatives.
•Provide reports as required timeously regarding performance and outcomes of the unit.
QualificationsEducation
•4-year tertiary qualification in Technology Systems (Telecommunication Management / Information Technology) or related
•MBA / Masters Advantageous
Experience
At least 7 years related experience in architecture design and delivery, inclusive of;
•Leadership position in pre-sales or solutions architecture.
•Extensive experience in designing and implementing complex technical solutions within telecommunications/ TechCo, including knowledge of fixed, and enterprise solutions.
•Proven track record of collaborating with sales teams to develop and deliver solutions that meet customer needs and drive revenue growth.
•Experience in managing complex solution development projects, from initial requirements gathering to final implementation.
Skills
•Excellent communication skills
•Business Acumen
•Analytics and Interpretation
•Strategic Thinking
•Organisational Agility
•Dealing with ambiguity and complexity
NB! Please note that this is a Limited Duration Contract (LDC)
Skills Required
- Four-year tertiary qualification in Technology Systems, Telecommunications Management, Information Technology, or a related field
- At least 7 years of related experience in architecture design and delivery
- Leadership experience in presales or solution architecture
- Extensive experience designing and implementing complex technical solutions within telecommunications or a technology company
- Knowledge of fixed and enterprise solutions
- Proven experience collaborating with sales teams to develop solutions that meet customer needs and drive revenue growth
- Experience managing complex solution development projects from requirements gathering through implementation
- Excellent communication skills
- Business acumen
- Analytics and interpretation skills
- Strategic thinking
- Organizational agility
- Ability to deal with ambiguity and complexity
- MBA or master's degree
MTN Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MTN Group and has not been reviewed or approved by MTN Group.
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Parental & Family Support — Parental leave is positioned as notably generous in some markets, including widely cited six-month paid maternity leave and short paternity leave. Family-friendly support is also described through options like workplace childcare, adoption/surrogacy support, and related leave provisions in certain operating companies.
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Strong & Reliable Incentives — Variable pay elements are described as a meaningful part of the package, including annual performance bonuses, sales commissions, and structured short-term incentives tied to performance outcomes. Longer-term incentive participation is also described for eligible grades through share-based or share-linked plans.
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Wellbeing & Lifestyle Benefits — Wellbeing support is presented as visible and multi-dimensional, including mental, physical, and financial wellness programs and access to emergency assistance services for medical, security, and travel events. Lifestyle and telecom-specific perks are also described, such as connectivity allowances and flexible lifestyle benefit funds used for items like gym, travel, or school-related expenses in some locations.
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The Company
What We Do
Delivering voice, data, mobile financial services and digital products across 16 markets in Africa. For more info, visit: www.mtn.com
