Launch Strategy Manager
DailyPay, Inc. is transforming the way people get paid. As the industry’s leading on-demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job, while supporting their financial well-being outside of the workplace. DailyPay is headquartered in New York City, with operations in Minneapolis and Belfast. For more information, visit DailyPay's Press Center.
The Role:
Are you ready to take charge of transforming client launches into extraordinary successes? Join our Client Engagement & Advocacy team as a Launch Strategist and become the go-to resource for our SME & Enterprise clients during their crucial pre-launch phase. This is your opportunity to make a significant impact on our clients' journeys, while working collaboratively with cross-functional teams to shape our go-to-market strategies.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.
How You Will Make an Impact:
- Architect winning go-to-market plans: Develop comprehensive and tailored go-to-market strategies for our SME & Enterprise clients, considering their unique needs and objectives. Collaborate closely with the deal team, including Sales and Technical Implementations, to ensure a seamless transition from pre-launch to launch
- Become the client's trusted advisor: Establish yourself as the primary point of contact for clients, providing expert guidance and consultation on effective onboarding strategies. Present program success plans that showcase the value proposition and inspire confidence in our solutions
- Masterful messaging and communications: Manage all messaging and communications permissions in Salesforce, leveraging your strong attention to detail and excellent verbal and written communication skills. Coordinate with internal marketing and external employee comms teams to craft a comprehensive communications plan that amplifies the client's launch
- Execute flawless client launches: Take ownership of client launch activities, ranging from ordering print materials to delivering the go-to-market launch playbook. Coordinate timing and permissions for product/marketing communications, ensuring a seamless and impactful launch experience. Validate launch timing and monitor enrollment growth during the crucial initial three months
- Continuous improvement: Collaborate with the Client Success Manager to evaluate launch performance and identify opportunities for improvement. Leverage client insights to enhance our marketing toolkit and inform future go-to-market strategies
What You Bring to The Team:
- Analytical prowess - ability to analyze complex concepts and convey them in a simple and compelling manner, both to clients and internal stakeholders
- Value-selling expertise: Proficiency in articulating complex issues in a straightforward and persuasive manner, highlighting the value our solutions provide
- Stellar presentation skills: Proven ability to deliver engaging presentations, utilizing tools such as Powerpoint or Google Slides to captivate audiences
- Attention to detail: Meticulous and thorough approach to work, ensuring accuracy and precision in all deliverables
- Strategic problem-solving mindset: Consultative approach to problem-solving, taking into account the broader strategic goals of the client and our organization
- Effective communicator: Excellent verbal and written communication skills to foster clear and concise interactions with clients and team members
- Solutions-oriented mindset: Proactive attitude towards finding solutions and overcoming challenges, ensuring client success and satisfaction
Nice to Haves:
- B2B2C Experience
- Worked in Client Success, Sales, Marketing or a related field
- Prior work with HR buyers
What We Offer:
- Exceptional health, vision, and dental care
- Opportunity for equity ownership
- Life and AD&D, short- and long-term disability
- Employee Assistance Program
- Employee Resource Groups
- Fun company outings and events
- Unlimited PTO
- 401K with company match
Pay Transparency. DailyPay takes a market-based approach to compensation, which may vary depending on your location. United States locations are categorized into three tiers based on a cost of labor index for that geographic area. The salary ranges are listed by geographic tier. Additionally, this role may be eligible for variable incentive compensation and stock options. Where a candidate fits within the compensation range for a role is based on their demonstrated experience, qualifications, skills, and internal equity.
New York City
$93,000—$120,000 USD
Remote, Premium (California, Connecticut, Washington D.C., New Jersey, New York, Massachusetts, Washington)
$86,000—$111,000 USD
Remote, Standard
$82,000—$106,000 USD
DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [email protected]. All requests for accommodation will be addressed as confidentially as practicable.
DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
