LATAM Marketing Automation & AI Specialist

Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/a cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible.

Job Description:

LATAM Marketing Automation & AI Specialist (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role
As LATAM Marketing Automation & AI Specialist, you will have the opportunity to leverage your curiosity and collaborate with some of the most innovative and diverse people in the world. Here, you will create impact by:

• Cross-functional collaboration: Working with Communications, UX, Technology, and other areas to understand customer needs and execute integrated campaigns across digital media, traditional channels, events, and internal communications.

• Omnichannel strategies: Designing and implementing campaigns using platforms like Infobip, Salesforce, and Eloqua.

• Generative AI integration: Exploring and applying solutions like GPT or Claude in communication flows, customer service, and content creation.

• Automation and conversational AI: Coordinating chatbots, voicebots, and virtual assistants aligned with business objectives.

• Campaign and channel management: Automating customer journeys across channels such as email, WhatsApp Business, and social media, with KPI analysis for optimization.

• eCommerce and digital presence support: Assisting with content uploads, conversion pixel tracking, and ensuring a website experience aligned with the global omnichannel strategy.

• Innovation and continuous improvement: Constantly identifying opportunities to improve processes, tools, and strategically adopt new technologies.

Your Skills and Expertise 
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor´s degree in Marketing, Engineering, Digital Communication, Data Science, or related fields.

• Minimum of 4 years of experience in technology marketing, automation, or platform integration with proven experience in digital marketing and technology automation in FMCG or entrepreneurial ventures, showcasing concrete success cases.

• Hands-on knowledge of tools such as Infobip, Twilio, HubSpot, Salesforce, Eloqua, among others.

• Experience in implementing chatbots and generative AI solutions.

• Fluent in English

Additional qualifications that could help you succeed even further in this role include:

• Demonstrable achievements applying generative artificial intelligence in digital environments to enhance customer experience.

• Evidence of positive impact on process efficiency and commercial value creation through technology.

• Ability to translate business needs into effective technological solutions.

• Strong analytical, communication, and project management skills.

• Proven experience in coordinating multidisciplinary teams.

• Ability to work in dynamic environments, managing multiple priorities with a results-oriented a

Work location: Hybrid Eligible - this position can be located in Mexico, Colombia or Chile.

Travel: May include up to 35% (domestic/international)

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Solventum Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.