Engagement Manager

Reposted 5 Days Ago
Be an Early Applicant
Chicago, IL
In-Office
Mid level
Blockchain • Financial Services • Cryptocurrency • Web3 • Quantitative Trading
The Role
Manage LATAM client implementations for a SaaS Treasury product by leading project governance, timelines, budgets, risk mitigation, stakeholder communication, and process improvements across multiple concurrent engagements.
Summary Generated by Built In

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.

As an Engagement Manager, you will be the strategic driver behind complex, client-facing professional services projects—ensuring that Ripple Treasury solutions are implemented seamlessly, on time, and with exceptional client satisfaction. You’ll be the trusted partner for our enterprise customers, orchestrating cross-functional teams, managing multiple workstreams, and ensuring that every implementation delivers measurable business value. Your leadership will directly influence how clients experience Ripple Treasury from day one, setting the stage for long-term success

WHAT YOU’LL DO:

  • Lead end-to-end delivery of large-scale, multi-phase Ripple Treasury solution implementations for enterprise clients
  • Serve as the primary point of contact for client executives and project stakeholders, building trust and ensuring alignment on goals, timelines, and deliverables
  • Develop and maintain detailed program plans, resource allocations, issue and escalation logs across multiple concurrent projects
  • Coordinate cross-functional teams—including Professional Services, Product, Engineering, and Support—to ensure smooth execution and issue resolution
  • Ensure projects stay on track and within scope by identifying and managing risks proactively to minimize issues and escalations
  • Facilitate executive-level status updates, steering committee meetings, and post-implementation reviews
  • Champion best practices in program governance, change management, and client communication
  • Mentor project managers and consultants, fostering a culture of excellence and continuous improvement

WHAT YOU'LL BRING:

  • 8+ years of experience in program or project management, with at least 3 years leading enterprise-level SaaS, enterprise software, and/or consulting
  • Proven track record of delivering complex, client-facing professional services projects on time and within budget
  • Experience managing both internal delivery teams and partner-led projects, including working with Systems Integrators (SIs) and global consulting firms
  • Deep understanding of: corporate treasury and finance functions, cloud- based SaaS implementation, and technical integration services
  • Experience managing multiple complex projects simultaneously, often with remote resources and global teams
  • Strong understanding of treasury, cash management, or financial risk management processes (experience with GTreasury or similar platforms is a plus)
  • Exceptional stakeholder management skills, with the ability to influence and communicate effectively at all organizational levels
  • Ability to thrive in a fast-paced, high-growth environment while managing multiple priorities

WHO WE ARE:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. 
  • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. 

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
 
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Top Skills

SaaS
Treasury Management Systems (Tms)
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
733 Employees
Year Founded: 2012

What We Do

Ripple provides one frictionless experience to send money globally using the power of blockchain technology. By joining Ripple’s growing global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets.

Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and 
six continents.

Similar Jobs

ServiceNow Logo ServiceNow

Engagement Manager

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
United States
28000 Employees

Superhuman Logo Superhuman

Engagement Manager

Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Easy Apply
Remote or Hybrid
2 Locations
1500 Employees
145K-190K Annually

SailPoint Logo SailPoint

Engagement Manager

Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Remote or Hybrid
United States
2461 Employees
91K-153K Annually

Workday Logo Workday

Engagement Manager

Cloud • Fintech • HR Tech
In-Office or Remote
11 Locations
14894 Employees
117K-207K Annually

Similar Companies Hiring

Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Rain Thumbnail
Web3 • Payments • Infrastructure as a Service (IaaS) • Fintech • Financial Services • Cryptocurrency • Blockchain
New York, NY
80 Employees
Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account