LATAM HR Manager

Posted 6 Days Ago
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Ciudad de México, Cuauhtémoc, Ciudad de México
In-Office
Mid level
Mobile • Financial Services
The Role
The LATAM HR Manager will manage HR processes across the region, ensuring compliance with labor laws, oversee payroll, recruit talent, support employee experience, and participate in global HR projects.
Summary Generated by Built In
Company Description

💫 Who are we?

Digital Virgo is a multinational company recognized as a technological partner in the telecommunications industry and a global leader in implementing digital growth strategies based on the development, integration, and optimization of mobile payment solutions through mobile operators.

For more than 20 years, we have worked with mobile operators and merchants of goods and services, developing solutions that drive monetization, digital marketing, and user experience. We operate in more than 40 countries and have a global team of over 1,000 employees, enabling us to address the main challenges of the digital ecosystem: Payments – Monetization – Digital Marketing.

To learn more about us, you can visit digitalvirgo.com.

Job Description

🤝 Who are we looking for?

We are looking for a LATAM HR Manager who will act as a key HR reference for managers and teams across the region. This role will report directly to the LATAM General Manager and functionally to the Regional HR Manager.

You will support the growth of the organization across multiple countries, ensuring that HR processes are executed with excellence and aligned with regional and global strategies.

What will your day-to-day look like?

- Payroll & Legal Compliance.

  • Oversee payroll providers in each country to ensure accuracy, compliance, and timely delivery.
  • Ensure all HR documentation, contracts, and policies comply with local labor regulations and Group governance.

- HR Administration

  • Manage employee life-cycle processes (onboarding, changes, offboarding) and ensure proper data maintenance and accuracy.
  • Coordinate the local payroll process and work with external advisors to ensure legal and tax obligations are correctly fulfilled.

- Talent Acquisition

  • Manage end-to-end recruitment processes.
  • Negotiate with agencies and partners, optimize costs, and strengthen the employer brand in the region.

- Group HR Projects

  • Actively participate in global projects, such as the implementation of the new HRIS (2026).
  • Deploy Group and regional HR processes and policies.

- Employee Experience

  • Drive onboarding and integration programs.
  • Support managers in development, engagement, and retention initiatives.

 - HR Business Partnering

  • Provide day-to-day HR guidance to managers, ensuring decisions align with local legislation and company values.
  • Contribute to workforce planning, organizational structure, and performance discussions.

Qualifications

🔎 What are we looking for?

  • 3 to 5 years of experience in a generalist HR role, ideally in multinational or regional environments.
  • Fluent Spanish and English (mandatory). Portuguese is a plus.
  • Strong knowledge of payroll, labor law, employee relations, and recruitment.
  • Experience managing external providers (payroll, legal advisors, recruitment).
  • Proficient in digital tools and Office Suite. Interest in innovative technologies, including AI applied to HR.
  • HR Business Partner mindset: approachable, solution-oriented, with the ability to influence and challenge constructively.
  • Proactive, curious, and comfortable working in fast-paced and multicultural environments.
  • Autonomy, initiative, and an intrapreneurial spirit.
  • Experience working with or implementing an HRIS is a plus.

Additional Information

🙌 What do we offer?

  • Excellent working environment.
  • Being part of a team where your ideas are heard and valued.
  • Real opportunities for professional growth.
  • Competitive compensation.
  • Social benefits.
  • Stability within an international group in continuous expansion.

Top Skills

AI
Hris
Office Suite
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The Company
LYON
728 Employees
Year Founded: 2008

What We Do

The Digital Virgo Group is one of the world's leading specialists in mobile payment via Telecom Operators’ billing solutions. By connecting Merchants to Carriers, we address the growing need for the digitalisation of payment by using a simple, fast and secure transactional channel available anywhere in the world. The Group's added value lies in its ability to address mobile payment in its entirety to optimize the billing by considering strategic aspects such as the customer journey, local adaptation, user acquisition, the data management or the regulatory and compliance framework. Our technological hub made of innovative platforms and tools enables us to respond to our partners' main challenges of scalability, complexity and security to drive their growth while improving their users’ experience. Our global network of local offices allows us to roll out scalable and secure Mobile Commerce experiences worldwide.

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