Use your insurance, claims or operational coordination experience to support Crawford's Large Loss program. Working closely with adjusters, leaders and clients, you'll help coordinate workflows, monitor performance and contribute to high-quality customer outcomes.
This 12-month fixed-term opportunity suits a proactive, organised professional who enjoys problem-solving, stakeholder engagement and improving processes.
Why Join Crawford?
- Meaningful work - Support the delivery of major and complex property claims
- Career development - Build your claims, operations and stakeholder management expertise
- Varied role - Combine coordination, reporting, quality assurance and improvement initiatives
- Collaborative culture - Work alongside experienced claims and loss adjusting professionals
- 12-month opportunity - Make an immediate impact within a specialist program
What You Will Do
- Coordinate workflows across the Large Loss portfolio
- Monitor KPIs, service standards and quality outcomes
- Prepare reporting and performance insights
- Conduct file reviews and identify improvement opportunities
- Support stakeholders with escalation and coordination activities
- Liaise with clients, service providers and internal teams
- Analyse trends and drive process improvements
- Assist with program initiatives and stakeholder meetings
What You Will Bring
You are organised, proactive and confident engaging with stakeholders at all levels. You enjoy solving problems, managing competing priorities and driving outcomes.
You will bring:
- Experience in insurance, claims, loss adjusting or a similar operational environment
- Strong communication and stakeholder management skills
- Excellent organisational skills and attention to detail
- Experience with reporting, data analysis or performance monitoring
- A solutions-focused mindset with a continuous improvement approach
- Quality assurance, audit or process improvement experience (desirable)
- Australian or New Zealand working rights
- A willingness to complete a police check
About Crawford
Crawford is the world's largest publicly listed claims management company, supporting customers, clients and communities when they need us most. Our people make a difference every day through their expertise, care and commitment to delivering better outcomes.
Ready to Take the Next Step?
If you're looking for a role where you can make an impact, build strong stakeholder relationships and contribute to the success of a specialist claims program, we'd love to hear from you.
Submit your resume and tell us why this opportunity is right for you.
Skills Required
- Experience in insurance, claims, loss adjusting, or a similar operational environment
- Strong communication and stakeholder management skills
- Excellent organizational skills and attention to detail
- Experience with reporting, data analysis, or performance monitoring
- Solutions-focused mindset with a continuous improvement approach
- Quality assurance, audit, or process improvement experience
- Australian or New Zealand working rights
- Willingness to complete a police check
Crawford & Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crawford & Company and has not been reviewed or approved by Crawford & Company.
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Flexible Benefits — Feedback suggests role-dependent perks like company cars, remote options, and tuition assistance add practical value, especially for field adjusters. These flexible elements are highlighted as meaningful in certain positions.
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Retirement Support — Feedback suggests a 401(k) with company match and an ESPP provide solid financial planning options. These programs are consistently referenced as part of a comprehensive package.
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Healthcare Strength — Feedback suggests medical, dental, vision, and mental-health support are broadly available. These core plans are viewed as standard but reliable inclusions.
Crawford & Company Insights
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
