Landscaping Account Manager at Heritage Landscapes

About Us & Job Overview 

For over 40 years, Heritage Landscapes has partnered with clients, landscape architects, and general contractors to create and care for high-end residential outdoor living spaces. Serving the Bay Area—including Marin, Sonoma, Napa, and San Francisco counties—we are dedicated to long-term client relationships, exceptional landscape craftsmanship, and environmental stewardship. 

We are seeking a versatile, high-performing Landscaping Account Manager to join our growing team. In this full account lifecycle role, you will serve as the primary point of contact for high-end residential landscape maintenance account portfolios. If you are a landscape professional who loves fine gardening & horticulture, thrives on proactive estate care & enhancements, and excels at high-touch client relations, this role is for you. 

Core Responsibilities 

New Account Sales 

• Meet directly with prospective residential estate clients to discover property goals, assess site conditions, and establish initial client relations.
• Develop and estimate custom, comprehensive estate care programs tailored to the specific needs of the clients and the properties. 
• Present formal maintenance contracts to clients, navigate revisions, and close new sales agreements.

Relationship Building, Client Retention & Enhancement Sales

• Perform proactive, consistent and timely property walkthroughs with existing clients to review garden health, ensure meticulous quality standards, and secure long-term contract loyalty.
• Identify upgrade & enhancement opportunities on new & existing estates and build precise, itemized estimates for enhancement projects. 
• Present proposals to clients, close sales contracts and manage enhancement projects. 

Client Communication, Account Management & Financial Oversight 

• Serve as the primary point of contact for your account portfolio, keeping clients fully informed throughout the ongoing account lifecycle.
• Direct project & planting layouts, to ensure enhancement design specifications are executed flawlessly. Procure premium plants, custom hardscape materials, and specialized site equipment ahead of production timelines 
• Coordinate seamlessly with Field Supervisors and Crew Leaders to translate client design expectations into actionable field maintenance schedules. 
• Manage overall maintenance routing efficiency, track ongoing job costing data, and handle client change-orders proactively in real time.
• Oversee the portfolio billing lifecycle: generate timely invoices based enhancement completion, track accounts receivable (A/R) for maintenance contracts & enhancement projects, and manage client collections to secure positive project cash flow. 

Qualifications & Skills 

• 3–5+ years of experience in high-end residential landscape maintenance management, green-industry contract sales, or premium estate property management. 
• Proven capability estimating custom service work, managing multi-property recurring revenue budgets, and professionally handling billing and A/R collections. 
• Strong understanding of Northern California plant materials, organic fine gardening practices, tree/shrub pathology, microclimates, and smart irrigation systems. Proficiency with digital estimating/accounting software. 
• Elite relationship-building skills with a background providing consultative, high-touch communication to clients and trade partners. Exceptional conflict-resolution skills. 
• Exceptional organizational skills with the ability to pivot seamlessly from a prospective sales presentation to a technical field diagnostic meeting with production teams.

Compensation & Benefits 

• Base Salary : $125,000 / year plus company-wide profit sharing.
• Health Benefits : Medical, Dental & Vision insurance plans.
• Retirement : 401(k) plan with company match. 
• Paid Time Off : Vacation & Paid Sick Leave 
• Company Vehicle: provided for site visits & professional use.