Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.
Job DescriptionTitle: LAN Admin/
Location : Glenview, IL
Direct Hire
Job Description:
Position Profile:
• Handle local area network administrative responsibilities in a Windows 7/10 workstation environment, and a Windows 2003/2008 server environment
• Provides timely and quality PC hardware and software support with a high degree of customer satisfaction.
• Review assigned tickets and provide input on troubleshooting and resolution.
• Respond rapidly to each tickets as it arrives to the Lan Admin group
• Responsible for customer satisfaction.
• Documenting accurate information with attention to details on the ticketing system.
• Possible travel required to support remote locations.
• Other duties as assigned
• Able to work in a fast-paced work environment..
Requirements:
• The ideal candidate will have a minimum of two years PC Technician/LAN Administrator or equivalent experience.
• Must have a strong background with PC systems running Windows 7/10.
• Experience using ticketing software.
• Some MAC support and experience.
• Proven experience with hardware configuration for desktops and laptops.
• Familiarity with network configuration, and administration/support of Microsoft Office Professional suite, Outlook, and Lotus Notes.
• A++ and other certifications helpful but not required.
• Experience with various workstations, various servers, virus protection, disk imaging etc. in a strictly Microsoft environment.
• Above average customer service, organizational, verbal and written skills
Titles:LAN Admin, LAN Administrator, LAN Engineer, LAN/WAN Admin, LAN/WAN Administrator
Skills : LAN, WAN, Ticketing System, Macintosh, Windows,
Skills Required
- Minimum of two years PC Technician/LAN Administrator or equivalent experience.
- Strong background with Windows 7 and Windows 10 systems.
- Experience using ticketing software and documenting ticket resolutions.
- Some Macintosh (Mac) support experience.
- Proven hardware configuration experience for desktops and laptops.
- Familiarity with network configuration and LAN/WAN administration.
- Administration/support experience with Microsoft Office Professional suite, Outlook, and Lotus Notes.
- Experience with virus protection, disk imaging, and various workstation/server environments.
- Above average customer service, organizational, verbal and written communication skills.
- Ability to work in a fast-paced environment and travel to remote locations as needed.
- A+ and other certifications.
What We Do
Sonoma Consulting Inc. is a national IT consulting and executive search firm founded in 2011 by Mark McGee. The company operates through two business divisions—IT Consulting Services and Executive Search—serving approximately 150 national clients that range from entrepreneurial start-ups to Global Fortune 500 companies. It specializes in harmonizing systems and application or infrastructure development projects.
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