Lamborghini | Bentley | Pagani Product Specialist

Posted 15 Days Ago
Be an Early Applicant
San Rafael, CA, USA
In-Office
23-25 Hourly
Entry level
Automotive • Retail
The Role
Provide personalized luxury vehicle experiences by conducting vehicle walkthroughs, explaining automotive technology, setting up connectivity and mobile devices, and answering post-delivery questions. Serve as a technology resource for customers and dealership staff, use digital tools and social media, and maintain high standards of professionalism, hospitality, and product expertise.
Summary Generated by Built In

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and Little Rock, AR.

indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Genesis, Hyundai, Jaguar, Lamborghini, Land Rover, McLaren, Mercedes-Benz, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well as the best people – come and join us today!

Lamborghini | Bentley | Pagani Product Specialist - Elevate the Customer Experience!

Are you passionate about cutting-edge automotive technology and delivering an exceptional customer experience? indiGO Auto Group's San Francisco Exotics is seeking a full-time Product Specialist to join our team. This is a dynamic role where you’ll be the go-to expert for all things Audi, helping customers fully experience the innovation, performance, and technology that set Audi apart.

Why Work With Us?

  • Competitive pay – $23 - $25/hour + bonus opportunities
  • Supportive & collaborative team in a luxury automotive setting
  • Comprehensive benefits package – medical, dental, vision, life insurance, HSA, FSA, & 401(k) match
  • Paid time off – vacation, holidays, and sick days
  • Professional growth – unlimited training, certification programs, and advancement opportunities
  • State-of-the-art facilities with cutting-edge technology and premium customer experiences

What You'll Do:

  • Deliver a personalized, engaging Lamborghini | Bentley | Pagani experience, ensuring each customer feels confident and excited about their new vehicle
  • Conduct in-depth vehicle walkthroughs, explaining features such as infotainment, driver assistance systems, connectivity, and Quattro® technology
  • Assist customers with vehicle connect setup, mobile device pairing, and customization to suit their driving preferences
  • Follow up with customers post-delivery to answer questions, provide additional guidance, and ensure satisfaction
  • Act as the technology resource for both customers and dealership staff, providing ongoing training and support
  • Utilize digital tools, social media, and tablets to enhance the customer experience and dealership presence
  • Maintain a high standard of professionalism, hospitality, and product expertise to reinforce the Audi brand

What We're Looking For:

  • Passion for automotive technology and innovation – you love learning and teaching others about cars!
  • Exceptional communication skills with the ability to simplify and explain complex features in an engaging way
  • Strong attention to detail and the ability to tailor each interaction to individual customer needs
  • Tech-savvy mindset with experience using mobile devices, in-car infotainment systems, and digital tools
  • Ability to thrive in a fast-paced, customer-driven environment
  • The ability to work well in a structured, process-driven environment
  • Previous experience in a Driver/Delivery Specialist role or similar customer-facing position (perferred)
  • Valid driver’s license and ability to safely operate vehicles
  • Willingness to submit to a background check and drug screening

Join a company that values integrity, transparency, professionalism, and teamwork. If you’re ready to bring the Lamborghini | Bentley | Pagani experience to life, apply today!

Pay range for this role is: $23.00 - $25.00 per hour + bonus opportunities

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation, and training.

Skills Required

  • Passion for automotive technology and innovation
  • Exceptional communication skills and ability to explain complex features clearly
  • Strong attention to detail and ability to tailor customer interactions
  • Technology proficiency with mobile devices, in-car infotainment systems, and digital tools
  • Ability to work in a fast-paced, customer-driven environment
  • Ability to work in a structured, process-driven environment
  • Previous Driver or Delivery Specialist experience or similar customer-facing experience
  • Valid driver's license and ability to safely operate vehicles
  • Willingness to submit to a background check and drug screening
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The Company
HQ: Houston, TX
227 Employees
Year Founded: 2010

What We Do

indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. indiGO Auto Group was founded on the firm belief of delivering a purchasing experience that consistently exceeds our clients' expectations. indiGO prides itself on providing a one-of-a-kind ownership journey. Each indiGO destination is led by team members who have in-depth brand knowledge and who are enthusiasts themselves. The team's passion and expertise provide comradery and unduplicatable shared experiences for all indiGO clients. indiGO Auto Group represents twenty-one franchised dealerships in seven United States markets, including Houston, Texas, and St. Louis, Missouri plus Palm Springs, Rancho Mirage, Riverside, Silicon Valley, Mill Valley, and San Rafael, California. Dealership destinations include Porsche North Houston, Lamborghini Houston, McLaren Houston, Rolls-Royce Motor Cars North Houston, Porsche St. Louis, indiGO Classic Cars, Jaguar Land Rover Riverside, Porsche Marin, Audi Marin, Volkswagen Marin, BMW of Palm Springs, Porsche Palm Springs, Ferrari Silicon Valley, as well as Bentley, Rolls-Royce Motor Cars, Aston Martin, McLaren, Lamborghini, Jaguar, Land Rover, and Audi of Rancho Mirage

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