UL Solutions
Our mission is to make the world a safer, more secure and sustainable place.
Raleigh, NC, USA
Hybrid

Laboratory Support Technician

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JOB DESCRIPTION
This role is fully onsite at our RTP facility.
RESPONSIBILITIES

  • Reads blueprints, schematics, wiring diagrams, measuring instruments, and operational instructions to provide support for testing activities.
  • Evaluates laboratory support activity results and may review data for conformance with specifications..
  • Operates designated laboratory equipment and tools as directed.
  • Responds to user requests to repair and/or modify existing laboratory instrumentation, automated systems and test fixtures.
  • As applicable, records observed or calculated data on appropriate UL forms as the record of laboratory support activities.
  • May plan laboratory support activities, and evaluate results, as directed.
  • Performs routine maintenance on existing laboratory instrumentation, automated systems and test fixtures using established procedures.
  • Ensures both new and existing test systems meet safety requirements and compliance with the local laws.
  • May procure equipment or materials/supplies on behalf of the laboratory.
  • May support training of others on the use of laboratory instrumentation, automated test systems, test fixtures and/or laboratory infrastructure.
  • Assists in developing annual budgetary goals, capital expenditure budget for laboratory equipment, and tactical plans for the assigned laboratory section.
  • Operates a computer to extract/input readily available information and to use available software.
  • Integrates continuous improvement concepts and techniques into all aspects of the job.
  • Designs and builds test fixtures.
  • Read and follow the UL Standards of Business Conduct and follow all physical and digital security practices
  • Performs other duties as directed.


QUALIFICATIONS

  • 2 years of formal education with Associate Degree or certification as a technician through acknowledged organization.
  • Generally, 4 Years or more of related experience or demonstrated competency.
  • Ensures customer convenient solutions meet both customer and company needs.
  • Demonstrates ability to proactively adapt actions through preparation and contingency plans. Communicates effectively in written and oral form
  • Follows instructions furnished in written, oral or diagram form.
  • Demonstrates a good knowledge of equipment used within the conformity assessment industry.
  • Demonstrated ability to adapt to rapidly changing priorities.
  • Develops and delivers clear, impactful, actionable communications to all stakeholders.
  • Is a highly trusted, direct, and truthful individual.
  • Basic knowledge of common laboratory tests and equipment used within the conformity assessment industry.
  • Ability to read and interpret documents such as operations, maintenance and procedure manuals.
  • Ability to compose routine reports and business correspondence.
  • Ability to present standard information and respond to questions from individuals or small groups of internal or external clients.


What you will experience working at UL:

  • Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.


#LI-AH1
#LI-ONSITE
ABOUT US
A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth.
The UL Certification Marks serve as a recognized symbol of trust in our customers' products and reflect an unwavering commitment to advancing our safety mission.
We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.
Mission: Working for a safer world
ABOUT THE TEAM
UL Solutions operates over 300 laboratories across 29 countries. UL Solutions ' laboratories are positioned to meet the needs of our global customer base either through large centers of excellence with vast capabilities and capacities or through strategically located laboratories focused on the needs of more local or regional customers. Our diverse laboratories provides industry-leading testing capabilities and test everything form the latest smartphone technologies to the most foundational products, such as concrete blocks.

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What are UL Solutions Perks + Benefits

UL Solutions Benefits Overview

All employees at UL Solutions are offered competitive base salaries and are eligible for bonus compensation.

UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund every year after your first year of continuous employment.

We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Culture
Volunteer in local community
In support of both UL Solutions Mission and Corporate Sustainability initiatives, we offer employees 16 hours of paid time off to volunteer virtually and in person.
Partners with nonprofits
We partner with Watts of Love, Habitat for Humanity and Ronald McDonald House Charities globally. UL Solutions also partners with regional and local organization every day.
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Employee awards
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
UL Solutions has 9 Business Resource Groups: PRIDE, Black BRG, ULatino, Disability Alliance, Tribal Voices, WILBBRG, Young Professionals, UL Parents and the Military BRG and are open to all employees.
Health Insurance + Wellness
Flexible Spending Account (FSA)
UL Solutions Flexible Spending Account helps employees cover out-of-pocket medical, dental, vision or to pay day care expenses with pre-tax contributions of up to $5,000 annually.
Disability insurance
UL Solutions offers Short-Term Disability coverage and Long-Term Disability insurance.
Dental insurance
Cigna dental plan covers the following at 100% per calendar year: Two exams, including cleanings, one flouride treatment and sealants (per tooth) limited to dependent children; one set of x-rays.
Vision insurance
UL Solutions offers affordable vision insurance through EyeMed
Health insurance
UL Solutions Health Plans pay over 75% of medical coverage and offers a choice of two high deductible health plans and a PPO plan, administered by United Healthcare.
Life insurance
UL Solutions provides life and accidental death and dismemberment (AD&D) insurance, each equal to an employee's annual salary at no cost to you. Employees can purchase additional coverage.
Pet insurance
Wellness programs
Employees can enroll in programs such as Weight Watchers, Fidelity and our internal Healthy Minds programming to support their personal wellness journeys.
Mental health benefits
In addition to our EAP, UL Solutions has an internal site for employees to access support and resources for mental health and wellbeing. The site is updated monthly with events and activities.
Financial & Retirement
401(K)
All UL Solutions employees can utilize the 401(k)-retirement savings plan to save for future financial needs.
401(K) matching
UL Solutions matches pre-tax/Roth 401(k) contribution dollar for dollar up to 3% of base you contribute and then 50 cents for dollar between 3-7%, for a total of 5% matching contribution.
Performance bonus
All UL Solutions employees are eligible to participate in an annual bonus program that rewards employees for contributing to the company's business success..
Child Care & Parental Leave
Generous parental leave
UL Solutions offers six weeks of paid parental bonding leave to birth and adoptive parents to enable them to spend time with their newborn or newly adopted children.
Family medical leave
UL Solutions offers a paid family leave, which enables eligible employees to request up to four weeks of paid time off to care for and assist an eligible family member.
Adoption Assistance
UL Solutions offers an adoption assistance benefit to eligible employees to help cover costs associated with adopting a child.
Vacation + Time Off
Paid volunteer time
UL Solutions encourages employees to give back with paid volunteer time of up to 16 hours each calendar year.
Paid holidays
Paid sick days
UL Solutions offers up to 9 paid sick days per year.
Office Perks
Commuter benefits
UL Solutions offers pre-tax commute benefits to help save money on transportation and paring expenses while commuting to and from work.
Company-sponsored outings
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
UL Solutions encourages employees to consider the Tuition Assistance Program for coursework in pursuit of an undergraduate or post graduate degree that is business and/or development related.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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