Laboratory Supervisor - Molecular Diagnostics

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

As a Laboratory Supervisor, you will oversee daily laboratory operations, ensuring accuracy, efficiency, and compliance with all regulatory standards. You will be responsible for managing staff and employment-related activities, overseeing budgets and fiscal performance, and maintaining rigorous quality assurance and safety standards. This role requires strong leadership, technical expertise, and a commitment to operational excellence within the laboratory environment.

A caregiver in this position works days from 8:00AM – 5:00PM.  

A caregiver who excels in this role will:  

• Be responsible for the technical and scientific oversight of the laboratory, day to-day laboratory operation, personnel performing testing and reporting test results. 

• Participate in selecting test methodology appropriate for the clinical use of the test results. 

• Participate in verifying test procedures performed and establishing laboratory's test performance characteristics, including the precision and accuracy of each test and test system 

• Ensure enrollment and participation in an HHS approved proficiency testing program commensurate with the services offered. 

• Establish a quality control program appropriate for the testing performed, establish the parameters for acceptable levels of analytic performance and ensure that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and reporting of test results. 

• Resolve technical and operational problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. 

• Ensure that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly. 

• Identify training needs and ensure that every performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. 

• Evaluate the competency of all testing personnel and assure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently. 

• Ensure the competency of testing personnel in areas of responsibility i.e. moderately complexity and/or high complexity testing. 

• Ensure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently. 

• Evaluate and document competency assessment of testing personnel in laboratory area of responsibility at least semiannually during the first year the testing personnel tests patient specimens and annually thereafter. 

• Evaluate testing personnel competency through: 

• Directing observations of routine patient test performance, including patient preparation, if applicable, specimen handling, processing and testing. 

• Monitoring the recording and reporting of test results. 

• Reviewing intermediate test results or worksheets, quality control records, proficiency testing results, and preventive maintenance records. 

• Direct observation of performance of instrument maintenance and function checks. 

• Assessment of test performance through testing previously analyzed specimens, internal blind testing samples or external proficiency testing samples. 

• Assessment of problem-solving skills. 

• Supervise staff and handle staffing, hiring, orientation, scheduling, evaluating and developing staff including continuing education initiatives. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s Degree in a chemical, physical, biological or clinical laboratory science or Medical Technology from a four-year college or university OR education and training equivalent to meet ASCP board of certification qualifications   

• Five years of clinical laboratory training and/or experience in high complexity testing. This may include a medical technology internship, full-time experience performing non-waived testing or part-time experience performing non-waived testing with 2080 hours equivalent to one year 

Preferred qualifications for the ideal future caregiver include: 

• Two years of clinical laboratory management or supervisory experience.  

• For clinical pathology: MT (ASCP) or ASCP eligible 

• Two years of experience with next generation sequencing 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/