Laboratory Site Manager

Posted 2 Days Ago
Be an Early Applicant
Medford Center, ME, USA
In-Office
Senior level
Healthtech
The Role
Leads hospital laboratory operations, staffing, regulatory compliance, quality, customer service, financial performance, and strategic planning. Manages laboratory testing across campus, collaborates with clinical departments, oversees recruitment and staff development, manages operating and capital budgets, monitors performance metrics, and ensures compliance with FDA, CAP, CLIA, TJC, OSHA, and CMS requirements.
Summary Generated by Built In

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This position leads the planning, organization and management of the hospital's laboratory services including operations and staff. He/she develops and implements appropriate laboratory polices and practices in compliance with hospital policy and with state, federal and other regulatory agencies. This position establishes and maintains interdepartmental communication with key hospital customers and will serve as a liaison between OhioHealth Lab leadership and hospital leadership. This position will be responsible for all 4 areas of the balanced scorecard including customer service, quality, physician and associate satisfaction, and financial performance for the campus and for the rolled up Metrics for OhioHealth Laboratory Services.

Responsibilities And Duties:

30%
Responsible for daily operations of Laboratory Services through effective and efficient utilization of staff and equipment. Plans, organizes and manages all aspects of laboratory testing performed on the campus limited responsibility at RMH to those sections without section manage r ; works closely with campus CLIA director to assure appropriate technical expertise and support is available for the campus;
15%
Collaborates with nursing, ancillary and medical staff to ensure ongoing delivery of quality patient care; Represents and integrates laboratory services into hospitals total health care system by actively attending management team meetings and participating on hospital committees; works closely with nursing and physicians to assure that all clinical needs are met;
15%
Technical responsibilities include establishing, modifying and implementing procedures and policies in collaboration with all campuses to assure maximum standardization of practices across the system; Ensures compliance with regulatory agencies including FDA, CAP, CLIA, TJC, OSHA, CMS;
10%
Secures and retains staff of qualified personnel through recruitment, selection, training and motivating. Addresses personnel issue to maintain a productive and pleasant work environment; actively involved in staff development and identifying associates to mentor for succession planning
10%
Serves as campus specific representative within the OhioHealth Laboratory Services management team relative to strategic planning, regulatory compliance, accreditation, instrument selection, APEx initiatives, etc. ; contributes to development and achievement of annual goals and objectives for OhioHealth Laboratory Services5% Provides knowledge and expertise in the development and management of operating and capital budgets; Recommends and justifies budgetary needs; Prepares and submits appropriate variance reports as required; Assumes accountability for the site business unit.
5%
Measures and monitors campus specific metrics including all four quadrants of the balanced scorecard; proactively address gaps, produce and implement action plans; provide campus specific metrics for rolled up lab scorecard/dashboard;
10%
Other duties as assigned; will vary based on site; some sites may require working in staffing capacity to assure necessary levels of laboratory services are maintained at all times;
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

Bachelor's Degree (Required)ASCP - American Society for Clinical Pathology - American Society for Clinical Pathology

Additional Job Description:

Knowledge of multiple departments within the lab including Anatomic and Clinical Pathology;  Process management skills including Lean and 6 Sigma;  advanced management/financial skills including preparation of business cases, strategic planning and goal deployment

KIND & LENGTH OF EXPERIENCE:  5 years of management experience in a diverse laboratory setting;  experience with Outreach or Reference Lab business models

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Lab Administration

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

Skills Required

  • Bachelor's degree
  • ASCP certification
  • Five years of management experience in a diverse laboratory setting
  • Experience with outreach or reference laboratory business models
  • Knowledge of multiple laboratory departments, including anatomic and clinical pathology
  • Process management skills, including Lean and Six Sigma
  • Advanced management and financial skills, including business case preparation, strategic planning, and goal deployment

Ohiohealth Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ohiohealth and has not been reviewed or approved by Ohiohealth.

  • Leave & Time Off Breadth — Time Away Pay begins around 20 days per year and can grow substantially, alongside six paid holidays. Paid parental leave provides three weeks of 100% paid bonding for all parents plus an additional 6–8 weeks of paid recovery for birth mothers.
  • Retirement Support — The plan combines a 403(b)/401(k) match with an additional employer Annual Retirement Contribution that increases with age and service. Employer funds generally vest after three years, supporting longer‑term accumulation for those who stay.
  • Strong & Reliable Incentives — Incentive elements such as annual bonuses in some jobs and periodic market adjustments in certain departments add to total compensation for eligible roles. Stability in clinical and support areas is sometimes paired with unit‑specific bonuses.

Ohiohealth Insights

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The Company
HQ: Columbus, OH
11,055 Employees
Year Founded: 1891

What We Do

OhioHealth is a not-for-profit, faith-based health system that has served central Ohio since 1891. As an organization with a strong and vibrant culture, OhioHealth associates work together to bring our core values of integrity, compassion, excellence and stewardship to life. We believe that embracing professionals with diverse backgrounds, religions, cultures and experiences creates a more innovative and productive workforce that enhances our ability to pursue continuous improvement. We’re proud to be recognized as one of FORTUNE’s 100 Best Companies to Work For since 2007!

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