Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. More about Agilent on www.agilent.com
We are looking for an Inside Sales Representative (early career) within our Laboratory Service Sales department to cover the Italian market.
This role is well suited to professionals at an early stage of their commercial career who are looking to build long term expertise in inside sales, customer engagement, and service based selling within a global life science organization.
Key Responsibilities
As part of the Services EMEA Inside Sales team, the desired candidate will:
- Meet sales objectives by driving remote sales activities (inbound and outbound calls, emails, chats, virtual meetings) with both existing customers and new prospects
- Develop and maintain effective customer relationships with procurement, laboratory managers, and end users, identifying needs and positioning Agilent’s laboratory services portfolio
- Identify and generate new business opportunities within an assigned territory to grow the existing customer base
- Collaborate proactively with field service engineers and internal sales teams to deliver a differentiated and consistent customer experience
- Prepare and manage service quotations, ensuring accuracy, follow up, and clear value communication
- Maintain an up to date CRM pipeline and provide accurate sales forecasts
- Gradually develop inside sales capabilities such as prospecting, objection handling, and commercial negotiation, with the support of the team
Location & Working Model
This position is based in the Greater Milan area, operating under a hybrid working model, with regular collaboration at the Cernusco sul Naviglio site.
QualificationsThe ideal candidate should possess the following:
- 1–3 years of experience in a commercial, customer facing, or inside sales environment
(including graduate roles, commercial internships, pre sales, customer success, or hybrid technical commercial positions)
- Ability to communicate confidently with laboratory based customers (scientists, lab managers, procurement), gained through education or early professional experience in life sciences, diagnostics, pharma, chemical, or laboratory environments
- Native level Italian and strong professional English
- Strong verbal and written communication skills to interact effectively with multiple internal and external partners
- Good time management and organizational skills, with experience working through digital inside sales tools (phone, email, chat, virtual meetings, CRM)
- Demonstrated interest in building a career in inside sales, rather than field sales alone
A bachelor’s or master’s degree in a scientific or technical discipline is considered a plus but is not essential.
Personal Attributes
On a personal level, you are:
- Customer focused and motivated by delivering value and building long term relationships
- Comfortable working in a structured, target driven environment, with clear objectives and follow up
- Curious, coachable, and open to feedback and learning
- A collaborative team member who can work autonomously while contributing positively to a wider team
- Adaptable and motivated to work in a fast paced, international environment
We Offer:
Competitive compensation and benefits package (yearly company bonus, pension scheme, medical & life insurance…)
Exciting and inspiring projects in a dynamic collaborative team
A working environment with a multitude of possibilities for professional training and career development in an international company
Work-Life-Balance is encouraged
Training on the job in a motivated, dynamic team
Permanent contract in a fast-growing global company
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: SalesSkills Required
- Experience working in the life science industry
- Bachelor's degree in science
- Proficient sales development experience in life sciences
- Native Italian and highly proficient in English
- Excellent verbal and written communication skills
- Good time management and territory organizational skills
- Experience using digital tools for inside sales
- Strong sales prospecting and negotiation skills
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
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Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
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Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
