Laboratory Quality Manager

Posted 18 Days Ago
Be an Early Applicant
Hiring Remotely in Notting, Western Australia, AUS
Remote
Senior level
Information Technology • Professional Services • Security • Consulting
The Role
Manage and maintain the laboratory Quality Management System to meet ISO 17025 and NATA requirements. Lead internal audits, method validation/verification, corrective actions, staff quality/HSE training, management reviews, calibration and documentation oversight, and continuous improvement to ensure technical accuracy, accreditation compliance, and strong quality culture.
Summary Generated by Built In
Company Description

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Job Description

About the role

In this hands-on role, you will be responsible for developing, maintaining and implementing quality management systems and HSE compliance activities. You will work collaboratively with internal stakeholders to ensure SGS standards, accreditation obligations and client expectations are consistently met.

Key responsibilities

  • Lead and maintain the laboratory Quality Management System to ensure compliance with ISO 17025 and NATA requirements.
  • Act as the site Quality representative and provide expert guidance on quality-related matters.
  • Plan, coordinate, and conduct internal audits to verify compliance and identify improvement opportunities.
  • Providing staff induction/training on Quality and HSE policies and procedures.
  • Facilitate Management Review Meetings and track actions to completion.
  • Oversee method validation and verification activities to ensure technical reliability and accuracy.
  • Drive continuous improvement initiatives that enhance laboratory performance, efficiency, and quality outcomes.
  • Manage corrective and preventive actions, ensuring issues are investigated and resolved in a timely manner.
  • Monitor laboratory quality records, calibrations, and documentation to maintain accreditation standards.
  • Provide technical support to laboratory operations and promote a strong culture of quality, compliance, and safety.

Qualifications

About you

You are a confident and practical quality professional who can balance technical requirements with operational needs. You enjoy building strong working relationships, influencing stakeholders, and supporting teams to meet quality, safety and compliance standards.

To be successful, you will bring:

  • Relevant qualification in Science, Chemistry, or a related field.
  • Experience working with ISO 17025 accreditation and laboratory quality systems.
  • Strong problem-solving and decision-making skills.
  • Excellent communication skills and a customer-focused approach.

Apply now

If you are passionate about quality, compliance and continuous improvement, and you are ready to take the next step in your career with a global leader, we would love to hear from you.

Additional Information

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. 

•    As a company, we have embraced the shift to flexible work
•    Sustainability is embedded in our culture and the way we do business
•    Paid parental leave
•    Paid time for volunteering day and blood donations
•    Corporate health & wellbeing offers
•    Ongoing learning & development 
•    Career development opportunities (Nationally and Globally)
•    SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

Skills Required

  • Relevant qualification in Science, Chemistry, or a related field
  • Experience working with ISO 17025 accreditation and laboratory quality systems
  • Strong problem-solving and decision-making skills
  • Excellent communication skills and a customer-focused approach

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

  • Healthcare Strength Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
  • Retirement Support A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
  • Strong & Reliable Incentives Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.

SGS Insights

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The Company
HQ: Geneva
99,600 Employees
Year Founded: 1878

What We Do

SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.

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