ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
The Project Manager partners closely with sponsors and internal teams to ensure studies are conducted in accordance with regulatory requirements, study protocols, contractual obligations, and company procedures.
This is a hybrid role requiring onsite presence three days per week in our Lenexa, KS location.
The Role
- Recognize, exemplify, and champion ICON's values centered around our commitment to People, Clients, and Performance.
- Serve as the primary sponsor contact for assigned bioanalytical studies and programs.
- Lead the planning, execution, monitoring, and closeout of studies, ensuring delivery against scope, quality, budget, and timeline commitments.
- Build and maintain strong client relationships through proactive communication, study updates, and issue resolution throughout the study lifecycle.
- Coordinate cross-functional teams to achieve study milestones and deliverables.
- Develop and maintain project plans, timelines, resource requirements, and risk mitigation strategies.
- Proactively identify, escalate, and resolve project risks, operational challenges, and client concerns.
- Lead sponsor meetings, study update calls, kick-off meetings, and issue-resolution discussions.
- Present study progress, key deliverables, risks, and mitigation plans to internal and external stakeholders.
- Drive accountability across functional teams to ensure adherence to protocol requirements, quality standards, and client expectations.
- Monitor study budgets, scope changes, forecasting, and financial performance in partnership with Business Development and operational leadership.
- Support proposal development and client presentations as needed.
- Gather, analyze, and interpret study metrics to support operational decision-making and continuous improvement initiatives.
- Ensure study documentation remains compliant, inspection-ready, and properly archived upon project completion.
- Participate in process improvement initiatives and the development of best practices to enhance operational efficiency and client satisfaction.
- Represent ICON at sponsor meetings, investigator meetings, industry events, and other client-facing engagements as required.
To Be Successful in the Role, You Will Need
- Bachelor's degree or equivalent in Life Sciences, Business, Project Management, or a related field.
- 3+ years of experience in clinical research, bioanalytical laboratory services, pharmaceutical, biotechnology, CRO, or related life sciences environments.
- 2+ years of project management, study management, or client-facing experience within a clinical research or laboratory environment.
- Experience managing clinical studies, laboratory service programs, or related projects.
- Strong understanding of clinical trial operations, laboratory services, and regulated environments.
- Proven ability to build and maintain strong client relationships.
- Experience managing budgets, forecasting, project scope, and timelines.
- Strong problem-solving, decision-making, and organizational skills.
- Excellent verbal, written, presentation, and stakeholder management skills.
- Demonstrated ability to work effectively across cross-functional teams in a matrix environment.
- Proficiency with Microsoft Word, Excel, PowerPoint, and project management tools.
- Ability to work in a hybrid environment with onsite presence three days per week in Lenexa, KS.
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree or equivalent in Life Sciences, Business, Project Management, or a related field
- At least 3 years of experience in clinical research, bioanalytical laboratory services, pharmaceutical, biotechnology, CRO, or related life sciences environments
- At least 2 years of project management, study management, or client-facing experience within a clinical research or laboratory environment
- Experience managing clinical studies, laboratory service programs, or related projects
- Strong understanding of clinical trial operations, laboratory services, and regulated environments
- Experience building and maintaining client relationships
- Experience managing budgets, forecasting, project scope, and timelines
- Strong problem-solving, decision-making, and organizational skills
- Excellent verbal, written, presentation, and stakeholder management skills
- Ability to work effectively across cross-functional teams in a matrix environment
- Proficiency with Microsoft Word, Excel, PowerPoint, and project management tools
- Ability to work in a hybrid environment with onsite presence three days per week in Lenexa, Kansas
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
