Job Summary
The Laboratory Informatics Coordinator (or LIS, Laboratory Information System Administrator) functions as primary resource for laboratory informatics operations including implementation and maintenance of system software. The coordinator works with the software vendor to request of setup or system changes and troubleshooting. The coordinator maintains secondary systems used for reference lab interfaces, outreach clients, and downstream system electronic medical records. This position is eligible for a $5,000 sign on bonus.
Job Responsibilities
Maintain the Laboratory chargemaster, requesting addition or updating of pricing for billing codes, perform manual billing/billing corrections as needed, obtain updated diagnoses as needed for billing purposes.
Serve as the primary contact with organizational IT and between the LIS, and secondary system vendors. Troubleshoot problems and initiate corrective actions when system problems are identified.
Assist in the maintenance of Current Procedural Terminology codes and pricing for established reference laboratory procedures.
Integrate new reference tests into the workflow including establishing Current Procedural Terminology codes and pricing of the new procedure.
Ensure all hardware, communication and cabling issues are identified and resolved. Coordinate contact with laboratory instrument manufacturers to identify interface requirements and resolve production support issues. Coordinate documentation of all changes made to the system or programs and obtain written approval of the Medical Director where required by regulatory agencies
Laboratory Information System maintenance, including interface utilities monitoring for reference lab results, failed faxes from the Hospital Information System, performs file building in the SoftBank system. Complete or assist in validation for requested changes and give approval for move to production.
Ensure regulatory agency requirements are incorporated in LIS/HIS systems.
Laboratory Information System maintenance, including interface utilities monitoring for reference lab results, failed faxes from the Hospital Information System, performs file building in the SoftBank system.
Define and maintain security profiles for all Laboratory Information Systems users. Identify potential security concerns and convey security issues to appropriate personnel.
Conduct training with new and existing staff on system usage, changes due to upgrades, observed gaps in software application and usage, and methods to create efficiencies in their work and documentation.
Actively participate in Laboratory Admin meetings, discussing any issues, areas for possible improvement, etc.
Hire, train and manage the performance of LIS support staff.
Other duties as assigned.
Education Requirements
- Minimum: Bachelor’s degree in medical technology, or in chemical, physical or biological science from an accredited institution.
- Preferred: Master’s degree in clinical laboratory science, or medical technology, chemical, physical or biological science.
Experience Requirements
- Minimum: One (1) year laboratory testing (general) experience and two (2) years laboratory training or experience, or both, in high complexity testing. Experience with Epic Beaker Hospital Information System (HIS) and interfacing with LIS
- Preferred: Four (4) years of laboratory training or experience, or both, in high complexity testing.
License/Certification Requirements
- Preferred: MT (ASCP) or equivalent
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in medical technology or in chemical, physical or biological science
- One year laboratory testing experience and two years laboratory training or experience in high complexity testing
- Experience with Epic Beaker Hospital Information System
- Master's degree in clinical laboratory science or equivalent
- Four years of laboratory training or experience in high complexity testing
- MT (ASCP) certification or equivalent
What We Do
Riverview Health is comprised of a full-service, 156-bed hospital in Noblesville, a 16-bed hospital in Westfield, as well as freestanding combined ER and urgent care facilities. Also included are more than 25 primary, immediate and specialty-care facilities in Hamilton County. Riverview Health provides comprehensive inpatient and outpatient services in more than 35 healthcare specialties and has been frequently recognized for its clinical and service excellence, including being named America's 100 Best Hospitals for Orthopedic Surgery by Healthgrades and earning the Healthgrades Outstanding Patient Experience award. For more information on Riverview Health, visit riverview.org.Together, we provide comprehensive inpatient and outpatient services in more than 35 healthcare specialties—and have been frequently recognized for our clinical and service excellence. A wide range of services is provided at our main campus—located at 395 Westfield Rd. in Noblesville—including comprehensive care in heart & vascular, orthopedics, advanced emergency services and a vast array of women's health services. As one of the largest employers in Hamilton County, Riverview Health employs more than 1,400 employees, thereby having a significant impact on the local economy. Riverview Health is owned by the county and does not receive tax dollars for operating expenses.
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