Lab Manager

Reposted 2 Months Ago
Be an Early Applicant
Hồ Chí Minh, VNM
In-Office
Senior level
Information Technology • Professional Services • Security • Consulting
The Role
The Lab Manager supervises laboratory operations, ensures compliance with standards, leads technical development, manages staff, and optimizes performance while supporting client activities and continuous improvement efforts.
Summary Generated by Built In
Company Description

SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Job Description

Primary Responsibilities
Supervise the laboratory operations of functional lab to ensure its safety, effectiveness & efficiency and maintain standardized and aligned lab testing practices in the laboratory
Maintains laboratory operation and equipment performance, develop workflow and operations.  Ensure technician compliance, to follow SOP to perform the test, issue the reporting and arrange equipment maintenance.  
Implement and develop new method, instrumentation, and procedures, prepare testing protocol, develop and perform Proficiency Testing programs and accreditation.  
Maintain laboratory staff by recruiting, selecting, orienting, and training employees
Lead technical development, R&D, continuous improvement and corporate projects of functional and comfort test services
Specific Responsibilities
Implement necessary processes for adequate and consistent quality of execution and meeting HSE requirements (in line with business processes and group targets) 
Support to publish technical paper regularly (e.g. safeguard, position paper) in functional lab service aspects
Provide support to client’s activities (e.g. meeting/lab tour/ training/seminar) and provide professional advice and technical support on functional & comfort lab test service
Control all direct costs and improve continuously productivity achieving documented Key Performance Indicators and Productivity targets
Optimize the operational network and the organization as required
Participate & co work with international organization & VIP client(s) for latest test service research & development in functional test aspect
Formulate staff training and people development plan in accordance with
business strategy, company direction and employee’s individual needs

Qualifications

Graduated from engineering / management / quality degree or postgraduate.   Related Management position in TIC industry plus 8+ years management experience
Knowledge in testing on textile / footwear is highly preferred
Knowledge in ISO 17025 lab quality management system and VILAS requirements
Current or formerly VILAS approved signatory will be a definite advantage
 

Additional Information

Careful
Trustworthy
Systematic thinking
Situation behavior skill
Active & willing to handle new things

Skills Required

  • Graduated from engineering / management / quality degree
  • 8+ years management experience
  • Knowledge in testing on textile / footwear
  • Knowledge in ISO 17025 lab quality management system
  • Current or formerly VILAS approved signatory

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

  • Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
  • Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
  • Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.

SGS Insights

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The Company
HQ: Geneva
99,600 Employees
Year Founded: 1878

What We Do

SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.

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