PURPOSE OF THE JOB:
This position provides ongoing support for all Laboratory Information Systems (LIS) software and related applications within BBAHC and Kanakanak Hospital. Works with Laboratory management to oversee quality assurance activities for the laboratories.
QUALIFICATIONS:
- Meets the qualifications of testing personnel in a high complexity Laboratory, as defined in 493.1489 of the Clinical Laboratory Improvement Amendments of 1988 (CLIA).
- Bachelor's degree in a related clinical laboratory or computer field (e.g., Health Infmmation Management, Medical Laboratory Science, Computer Science).
- Two (2) years of experience troubleshooting and maintaining a hospital LIS, preferably Orchard Harvest/Outreach.
- Two (2) years of experience navigating and routinely interacting with a hospital information system, preferably Cerner.
- Strong computer skills, including knowledge of database management, data entry, and repo1i generation.
- Proficient in Microsoft Office applications or equivalent (e.g., Word, Excel, and PowerPoint).
- Possesses comprehensive knowledge of medical terminology, billing, and coding.
- Understands and applies advanced quality and statistical concepts in laboratory science.
- Possesses analytical skills to identify interfacing issues and resolve reporting discrepancies.
- Possesses time management skills to prioritize tasks and meet deadlines.
- Possesses organizational skills to manage multiple locations and testing systems.
- Works proactively and solves complex issues with minimal direction.
ESSENTIAL FUNCTIONS:
- Navigates multiple software applications pertaining to, but not limited to, Laboratory testing information including the Electronic Health Record (EHR) system.
- Builds reports and provides data for internal and external laboratory customers as needed.
- Attends and facilitates meetings related to LIS/EHR issues and improvements.
- Configures the LIS for new tests, makes revisions, and maintains the LIS data flow.
- Supports laboratory Quality Assurance efforts and procedures by assisting with and/or conducting laboratory investigations of discrepancies in reporting, specimen issues, Risk Management Entry (RME), etc.
- Trains LIS/middleware users and provides ongoing LIS/middleware education and support.
- Assists Lab, Point of Care, and IT with managing users on laboratory related platforms.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position, and the hours of work and days are generally Monday through Friday, 8:00
a.m. to 5:00 p.m. Some weekends or evening hours may be necessary. Attendance in accordance with the BBAHC Attendance policy is a job requirement.
POSITIONS SUPERVISED: None
SUPERVISED BY: Laboratory Manager
Skills Required
- Meets CLIA high-complexity testing personnel qualifications (493.1489)
- Bachelor's degree in clinical laboratory or computer field (e.g., Health Information Management, Medical Laboratory Science, Computer Science)
- Two years experience troubleshooting and maintaining a hospital LIS
- Experience with Orchard Harvest/Outreach
- Two years experience navigating and interacting with a hospital information system
- Experience with Cerner
- Strong computer skills including database management, data entry, and report generation
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
- Comprehensive knowledge of medical terminology, billing, and coding
- Understanding and application of advanced quality and statistical concepts in laboratory science
- Analytical skills to identify interfacing issues and resolve reporting discrepancies
- Time management skills to prioritize tasks and meet deadlines
- Organizational skills to manage multiple locations and testing systems
- Ability to work proactively and solve complex issues with minimal direction
What We Do
Our Mission: We provide quality health care with competence, compassion, and sensitivity. We generously welcome you to join us in a place of unrivaled natural beauty, endless recreational opportunities, and a sustainable rural way of life. Bristol Bay Area Health Corporation (BBAHC) is a tribal health organization that represents 28 tribes throughout the region, which is approximately 35,000 square miles. BBAHC is comprised of four subregions, each distinct in history, culture, natural resources, and community priorities. The regions include: Nushagak River & Bay Central, Southern, Western, and Kvichak Bay & North Side Peninsula. BBAHC manages the Bristol Bay Service Unit for the Indian Health Service and has done so since 1980. The main campus of the Bristol Bay Area Health Corporation is in Dillingham, which is located at the confluence of the Nushagak and Wood River systems and is a regional hub of the Bristol Bay salmon fishing district. BBAHC operates the Kanakanak Hospital along with 21 Village Clinics, all of which are HRSA (Health Resources and Services Administration) Clinics. Clinical services include: Pharmacy, Medical Imaging, Laboratory, Dental, Optometry, Audiology, and Physical Therapy. The Kanakanak Campus also includes a residential treatment facility and a behaviorial health counseling center. BBAHC is Joint Commission Accredited and upholds high standards for quality patient care.
